IT Telecommunications Engineer II / III

City of Manassas Police Department

• $82K — $144K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field with 6 years experience (III) or Associate's degree with 4 years experience (II) in network support/telecommunications
  • Experience with enterprise networking and telecommunications systems
  • Familiarity with Microsoft Windows environments and Cisco technologies
  • Proficient in VoIP and Mitel phone systems
  • Knowledge of network security including VLANs, ACLs, and firewalls
  • Understanding of fiber optic and structured cabling

Responsibilities

  • Design and implement enterprise network and telecommunications systems.
  • Administer the City's Mitel phone system and related services.
  • Configure and maintain network infrastructure including routers and switches.
  • Monitor network performance and assist with disaster recovery planning.
  • Provide Tier II/III technical support for complex issues via IT help desk.
  • Support public safety communication systems and audio logging systems.
  • Manage telecommunications assets, coordinate purchases, and maintain inventory.
  • Lead technology implementation projects and provide training to staff.

Benefits

  • Opportunity to work in a critical role supporting City operations and emergency services.
  • Possibility for career development in a dynamic and evolving technology environment.
  • Participation in an on-call rotation for critical technology support.
  • Access to ongoing training and potential for additional certifications.
  • Flexible range of pay based on experience level.
Full Job Description
Salary : $82,305.60 - $144,040.00 Annually
Location : Manassas Public Safety Facility, VA
Job Type: Full Time
Job Number: 3420-02
Department: Finance and Administration
Division: Information Technology
Opening Date: 09/28/2026
FLSA Status: Non-Exempt
Grade: B18

Position Summary
The City of Manassas is seeking an experienced Telecommunications Engineer II or III to support and maintain the City's enterprise network and telecommunications. This position plays a critical role in ensuring reliable, secure, and high-performing technology systems that support City operations and emergency services. Our team's skillsets continually grow and change with the introduction of new technology and challenges.

This announcement is listed as a range of tiers to allow for a broad applicant pool.

The rates for this position are:
  • IT Telecommunications Engineer III: $39.57 - $54.41/hour
  • IT Telecommunications Engineer II: $37.68 - $51.82/hour

This position is open until filled and may close at any time.

Essential Job Functions
This is what you'll do ...
  • Design, implement, maintain, troubleshoot, and support enterprise network and telecommunications systems.
  • Administer and support the City's Mitel phone system, voicemail, VoIP infrastructure, and related telecommunications services.
  • Configure and maintain network infrastructure, including routers, switches, wireless access points, VLANs, ACLs, fiber optic and copper cabling, and leased data circuits.
  • Monitor network and system performance, security, and availability while assisting with disaster recovery planning and implementation.
  • Provide Tier II/III technical support for Windows users through the City's IT help desk, resolving complex technical issues and documenting work in the ticketing system.
  • Support non-emergency public safety communications systems, audio logging systems, and related communication devices.
  • Manage network and telecommunications assets, coordinate equipment purchases, maintain inventory, and work with vendors to resolve hardware and software issues.
  • Lead or participate in technology implementation projects, coordinate contractors, monitor project progress, and ensure successful deployment of new systems.
  • Prepare technical documentation, maintain system records, and provide technical guidance and training to City staff.
  • Participate in an on-call rotation to support critical City technology systems outside normal business hours.

We're looking for someone who has experience with...
  • Enterprise networking and telecommunications systems
  • Microsoft Windows environments
  • Cisco networking technologies
  • VoIP and Mitel phone systems
  • Network security, VLANs, ACLs, and firewalls
  • Fiber optic and structured cabling

Minimum Required Qualifications
IT Telecommunications Engineer III
  • Bachelor's degree in Computer Science or related field; supplemented by six (6) years of experience in network technical support and/or telecommunications programming; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must have successfully completed required courses and certifications; may be required to obtain additional certification(s) as deemed necessary by the City.

IT Telecommunications Engineer II
  • Associates' degree in Computer Science or related field; supplemented by four (4) years of experience in network technical support and/or telecommunications programming; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must have successfully completed required courses and certifications; may be required to obtain additional certification(s) as deemed necessary by the City.

Special Requirements

Must possess a valid Virginia's driver's license

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