IT Technical Analyst (Stream 1 : Salesforce Developer / Stream 2 : Integration Developer)

Government of Canada

$80K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduation from a two-year program related to computer science or information technology.
  • Security clearance (Reliability or Secret) is required.
  • Experience in web technologies or Salesforce development for specific roles.
  • Knowledge of version control and industry-standard practices is necessary.
  • Proficient in object-oriented programming or scripting languages.

Responsibilities

  • Develop software solutions according to technical documentation.
  • Implement integration solutions using specified technologies.
  • Troubleshoot and resolve software-related issues as they arise.
  • Collaborate with team members to follow coding best practices and guidelines.
  • Ensure project security requirements are identified and addressed.

Benefits

  • Commitment to an inclusive and barrier-free work environment.
  • Employee Support Office available for ongoing support.
  • Opportunity for diverse representation within the workforce.
  • Flexible staffing mechanisms (e.g., term or acting appointments).
  • Potential career growth within Immigration, Refugees, and Citizenship Canada (IRCC).
Full Job Description
About the position

Intent of the process
There is currently a staffing need to fill two or more temporary positions, with an English Essential language profile with a Reliability or Secret security clearance.

This process could be used to establish a pool of partially qualified candidates and could be used to fill similar positions within Service, Digital and Delivery Integration Sector and the Technology and Security Services Sector of Immigration, Refugees and Citizenship Canada (IRCC) with various official language proficiencies (English Essential, English or French Essential, Bilingual Imperative BBB/BBB), with various security profiles (Reliability status, Secret) using various staffing mechanisms (Term appointment, Acting appointment, Deployment (Term Deployment), Assignment, Secondment).

Positions to be filled
2

Important messages
To avoid situations of conflict of interest and conflict of duties with the goal of upholding the values and ethics of the public sector and the public interest, applicants providing immigration consulting services (both registered and unregistered, paid and/or unpaid), would be required to recuse themselves from these duties for the duration of their employment, should they be appointed to a position within Immigration, Refugees and Citizenship Canada (IRCC). Moreover, prospective appointees who are Regulated Canadian Immigration Consultants (RCICs) would be required to resign from the College of Immigration and Citizenship Consultants. Of note, a "leave of absence" from the College does not meet IRCC's requirement in the matter.

IRCC is committed to providing an inclusive and barrier-free work environment, starting with the hiring process.

As such, we would like to invite you to share any barriers that you may experience throughout the assessment process. We will be happy to work with you to remove them in a non-judgmental and respectful way. Please note that you do NOT have to disclose any diagnosis, only what may prevent you from being at your best during the assessment. We also accept the GC Workplace Accessibility Passport as a supportive document when such is required. Accommodations aim to provide equitable and accessible assessments for individuals with varying needs. For more information on accommodations in the assessment process please visit the basics of assessment accommodation.

To ensure everyone is set up for fair opportunities and success in the workplace throughout their career, IRCC has an Employee Support Office (ESO). The ESO assists employees and managers in getting the tools, support and measures needed for an inclusive and barrier-free workplace. The services of the ESO can be accessed even before your first day at IRCC.

If you have qualified in an IT-02 pool, please provide a copy of your pool qualification email.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates must provide proof of education credentials at a later time in the process.

Please do not hesitate to contact us for further information or questions.

We thank all those who apply.

Conditions of employment

Secret security clearance

Reliability Status security clearance

Learn more about security screening process .

ORGANIZATIONAL NEEDS
IRCC is committed to having a diverse and inclusive workforce. As such, preference may be given to under-represented Employment Equity Groups :
• Indigenous People*
• Persons with disabilities, and
• Racialized persons**
• Women

*referred as Aboriginal peoples in Employment Equity Act (https://www.laws-lois.justice.gc.ca/eng/acts/e-5.401/page-1.html)
** referred as Members of Visible minorities in Employment Equity Act (https://www.laws-lois.justice.gc.ca/eng/acts/e-5.401/page-1.html

In order to support the placement of Public Service employees impacted by workforce adjustment, affected or opting employees may be assessed and appointed in precedence to others, following the legislated requirement of considering priorities.

Consequently, please identify clearly in your application if your position has been affected by workforce adjustment. This information will be verified by IRCC's Human Resources.

Operational Requirements

All Streams:

Ability and willingness to work overtime as required.

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION

All streams:

ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Learn more about degree equivalency .

EXPERIENCE

Stream 1 only (Salesforce Developer):

EX1. Experience programming with popular web technologies (example: Angular, React, Vue, other Java frameworks, etc.) or programming with Salesforce (example: Lighting Web Component, Omni, etc.) in a professional environment.

Stream 2 only (Integration Developer):

EX2. Experience working with Java programming, Apache Camel or Spring Boot/Spring Framework in a professional environment.

Applied / assessed at a later date

KNOWLEDGE

All streams:

K1. Knowledge of code version control and industry standard development practices.
K2. Knowledge of information and data models.

BEHAVIORAL COMPETENCIES

All Streams:

C1. Values and Ethics
C2. Cooperation and Collaboration.
C3. Adaptability & Flexibility.
C4. Effective Interactive Communication

ABILITIES

All Streams:

A1. Ability to code in an object oriented programming or scripting language to develop software solutions.
A2. Ability to follow technical documentation and processes to execute work packages.
A3. Ability to troubleshoot issues for software solutions.

Stream 2 only (Integration Developer):

A4. Ability to identify potential security issues.

Language requirements (essential for the job)

Applied / assessed at a later date

Various language requirements - English Essential
English or French Essential
Bilingual Imperative BBB/BBB

Learn more about language requirements .

You may need (asset qualifications)

May be applied / assessed at a later date

ASSET QUALIFICATIONS

All Streams:

EDUCATION

AED1. Salesforce Administrator Certification.

Learn more about degree equivalency .

EXPERIENCE
AEX1. Experience in programming to meet security requirements.
AEX2. Experience working in production support and maintenance for an enterprise application.
AEX3. Experience in software development for performance requirements and standards .
AEX4. Experience with Apache Kafka or similar streaming / event driven technologies.
AEX5. Experience with OpenShift, Kubernetes, Containers, or Orchestration.
AEX6. Experience with DevSecOps, CICD and pipelines.

KNOWLEDGE
AK1. Knowledge of Accessibility and Web Content Accessibility Guidelines (WCAG).

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