IT Team Lead (Professional Project Manager)

USP Management, Inc

$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field; equivalent experience considered.
  • 5+ years of technology experience; 3+ years managing technical teams.
  • Demonstrated depth in software architecture and hands-on capabilities.
  • Experience with ERP and core business systems, including modernization projects.
  • Proficient in cloud platforms (GCP preferred; AWS/Azure acceptable).
  • Strong project management skills and experience influencing senior leadership.
  • Bilingual in English and Korean, with strong communication skills.

Responsibilities

  • Define technology vision and roadmap aligned with business objectives and growth.
  • Establish architecture and engineering standards; lead build-vs-buy decisions.
  • Communicate technology strategy and risks to leadership regularly.
  • Serve as main tech contact for Korean executives, translating strategy and priorities.
  • Directly manage and mentor software development team; set expectations.
  • Prioritize and manage the technology project portfolio effectively.
  • Lead modernization of core ERP and cloud infrastructure.

Benefits

  • Medical, Dental & Vision Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Performance Bonuses
  • Educational Training Reimbursements
  • Employee Referral Incentives
  • Daily Lunch Fringe Allowance
  • Team Lunches & Dinners
  • Fitness Membership Reimbursements
  • Employee Birthday Gifts
  • Recognition & Service Year Awards
Full Job Description
Job Title: IT Team Lead (Professional Project Manager)

This role involves translating business goals into actionable technical plans that support company growth across Sales, Supply Chain (SCM), Accounting, and Operations, and acting as a key bridge between executive leadership and the engineering and operations teams.

Responsibility Areas:

1. Technology Strategy & Leadership
  • Help define the technology vision and multi-year roadmap aligned to business objectives and growth, and recommend technology investment priorities.
  • Establish architecture, security, data, and engineering standards, and lead build-vs-buy and platform decisions.
  • Report technology strategy, progress, risk, and ROI to leadership on a regular cadence.

2. Executive Partnership & Bilingual Communication
  • Serve as the main technology point of contact for Korean executive leadership, communicating strategy, status, risk, and business impact fluently in both Korean and English.
  • Translate complex technical concepts into clear business language, and translate business priorities into actionable technical direction for the team.
  • Act as a cultural and operational bridge in a Korean-American corporate environment.

3. Developer Management & Engineering
  • Directly manage, mentor, and grow the software development team; set hiring plans, performance expectations, and development paths.
  • Establish and uphold engineering best practices: code review, architecture review, documentation, testing, and release management.
  • Provide hands-on technical leadership and architectural guidance on critical systems and complex problems.

4. Project & Portfolio Management
  • Own the technology project portfolio: prioritize, sequence, resource, and de-risk initiatives across competing business needs.
  • Run structured project/sprint management (e.g., Jira, agile cadences) with clear milestones, dependencies, and status reporting.
  • Manage external vendors, contractors, and SaaS partners, including scope, SLAs, and delivery accountability.

5. Business Growth & Digital Transformation
  • Identify and deliver technology capabilities that enable revenue growth, margin improvement, and operational scale.
  • Partner with business units to digitize and automate manual workflows, improving speed, accuracy, and decision quality.
  • Evaluate emerging technologies for competitive advantage and propose initiatives with clear, measurable business cases.

6. ERP, Cloud & Data Infrastructure
  • Lead modernization, integration, and reliability of core ERP and business systems, including platform upgrades and migrations.
  • Own cloud infrastructure strategy and operations, including cost, security, scalability, and reliability.
  • Build out the company's data and analytics capabilities (data warehousing, BI, and reporting) into a trusted foundation for decision-making.

7. AI Enablement & Governance
  • Help set the company-wide AI adoption strategy, approved tooling, and a practical AI governance, ethics, and responsible-use framework.
  • Lead enablement programs that put AI assistants and automation into the hands of non-technical staff.
  • Ensure data privacy, security, and compliance standards are built into all AI and automation initiatives.

Minimum Qualifications:
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).
  • 5+ years of progressive technology experience, including 3+ years directly managing software engineers or technical teams.
  • Demonstrated software architecture depth (system design, data modeling, integration patterns) with the ability to remain hands-on.
  • Proven experience owning ERP and/or core business systems, including modernization or migration projects.
  • Cloud platform experience (GCP preferred; AWS/Azure acceptable) and modern data/BI infrastructure.
  • Strong project and portfolio management discipline; experience reporting to and influencing leadership.
  • Excellent communication, stakeholder management, and cross-functional leadership skills.
  • Bilingual proficiency in English and Korean (verbal and written)-required for direct communication with executive leadership.

Preferred Qualifications:
  • Industry experience in steel, manufacturing, distribution, logistics, or supply chain.
  • Familiarity with modern data stacks (BigQuery, Dataform, Looker Studio) and warehouse-driven analytics.
  • Software design experience with patterns such as Domain-Driven Design (DDD), CQRS, and incremental modernization (Strangler Fig).
  • Experience defining AI strategy, governance, and company-wide AI adoption programs.
  • Experience managing technology vendors and onshore/offshore delivery partners.
  • Relevant certifications (e.g., GCP/AWS, PMP).


Work Hours: Full-Time (Monday - Friday, 8:30 AM - 5:30 PM)

We believe great work deserves great support. Here's what we offer:
  • Medical, Dental & Vision Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Performance Bonuses
  • Educational Training Reimbursements
  • Employee Referral Incentives
  • Daily Lunch Fringe Allowance
  • Team Lunches & Dinners
  • Fitness Membership Reimbursements
  • Employee Birthday Gifts
  • Recognition & Service Year Awards


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