IT Systems Engineer

Messa

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT systems engineering
  • Expertise in VMware Horizons VDI and SAN technology
  • Proficient in SQL Server and Microsoft Exchange
  • Strong knowledge of Active Directory and VMware virtualization
  • Experience with LAN/WAN technologies and server hardware
  • Industry certifications such as MCSE, CCNA, or VCP preferred
  • Demonstrated ability in communication and documentation skills

Responsibilities

  • Maintain and support virtualized servers and data center infrastructure
  • Manage hardware and software patch levels to ensure system integrity
  • Monitor system performance and troubleshoot server issues
  • Implement backup solutions and manage backup systems
  • Provide 2nd and 3rd level support for office server issues
  • Collaborate on new projects related to data center operations
  • Document systems processes and create Visio diagrams for clarity

Benefits

  • Opportunity to work in a dynamic and collaborative environment
  • Exposure to advanced data center technologies
  • Professional development through industry certifications
  • Engagement with public sector clients and projects
  • Supportive team focusing on effective communication and customer service
Full Job Description
Messa is seeking an IT Systems Engineer that will manage and support the servers and infrastructure (CommVault) used in the data center operations for our Public Sector client and support new projects associated with data center operations. To provide architecture and 2nd and 3rd level escalation for data center and office server issues. Qualifications Essential Duties and Responsibilities Maintenance of virtualized servers, VMware Horizons VDI environment, storage, Tegile, Microsoft Exchange, SQL, and other application servers. Maintain hardware and software patch levels. Monitor and manage systems used in support of data center operations. Example: Backup Systems and SolarWinds. Essential Skills Solid working knowledge of VMware Horizons VDI Solid working knowledge of SAN technology including Tegile, EqualLogic, iSCSI Solid working knowledge of SQL Server (multiple versions) Solid working knowledge of Active Directory Solid working knowledge of VMware virtualization technology Solid working knowledge of server hardware and software platforms. Solid working knowledge of Exchange 2013 and higher Working understanding of LAN/ WAN technologies Excellent written and oral communication skills Demonstrated documentation skills with Visio Exceptional interpersonal skills, with a focus on listening and questioning skills Able to apply analytical and problem-solving abilities Exceptional customer service orientation Experience working in a team-oriented, collaborative environment Desirable Skills: Experience with Enterprise level backup tools (Veeam, CommVault) Experience with cloud-based storage and compute (AWS or Azure) VoIP support (Cisco Unified Contact Center Express) Industry certifications are preferred (MCSE, CCNA, VCP, CISSP, etc.). Communication Skills Ability to write reports, business correspondence, documentation, Visio diagrams, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

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