Computer World Services Corp. (CWS)

IT Systems Analyst II/III (Change Management) - Change Manager

Computer World Services Corp. (CWS) • $75K — $95K *
San Antonio, TX 78228In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or 2-4 years of related experience
  • Required certifications: IAT II (CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher)
  • ITIL v4 Foundation certification
  • Desired certifications: ITIL v4 Specialist for Create, Deliver, Support and/or ITIL v4 Strategist for Direct, Plan, and Improve
  • Active TS/SCI security clearance required

Responsibilities

  • Analyze product design changes to assess impact and prepare necessary documentation
  • Coordinate change reporting processes with customers and manufacturers
  • Review engineering change data for compliance with configuration management policies
  • Coordinate and facilitate change and incident management among AFIN operators
  • Receive calls from AFIN operators to oversee change processes and incident resolution
  • Process and categorize Change Requests and Incidents, ensuring timely approvals and routing

Benefits

  • Day shift with potential extended hours due to 24/7/365 mission requirements
  • Opportunity to work in a dynamic, mission-critical environment
  • Strong emphasis on professional development through desired certifications
Full Job Description
In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.

  • Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change


  • Coordinates with customers and manufacturers to determine a process for change reporting


  • Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies


Key Tasks & Responsibilities

Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes:

  • Receiving calls from AFIN operators to coordinate change process and incident resolution


  • Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner


Education & Experience

  • Requires a bachelor's degree, or 2 - 4 years of related experience


Certifications

  • Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher


  • ITIL v4 Foundation


  • Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 Strategist - Direct, Plan, and Improve


Security Clearance

  • Required: TS/SCI


Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

  • IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher


  • Day Shift. This is a 24/7/365 mission and extended hours/days may be required


About Computer World Services Corp. (CWS)

**Computer World Services Corp. (CWS) Careers**

Join the dynamic team at Computer World Services Corp. (CWS), a leader in providing innovative IT solutions and services. At CWS, job opportunities abound for professionals eager to advance their careers in technology and consulting.

Work You’ll Do

At Computer World Services Corp. (CWS), professionals will find themselves at the forefront of digital transformation, helping to shape the future of technology across various industries. The company offers a unique position in the marketplace, combining industry expertise, leadership in innovation, and a commitment to digital advancement.

Explore Career Opportunities

Computer World Services Corp. (CWS) is actively hiring and offers a range of positions from entry-level to senior leadership roles. Explore job opportunities that match your skills and interests in an environment that fosters professional growth and development.

Innovative Work Environment

Engage in groundbreaking projects that push the boundaries of technology and consulting. Computer World Services Corp. (CWS) is dedicated to innovation and excellence, providing employees with the opportunity to work on challenging assignments that drive significant impact.

Join a Diverse and Inclusive Team

Computer World Services Corp. (CWS) believes in the power of diversity and inclusion. The company fosters a culture where differences are embraced, and everyone is given the platform to thrive. Join a team where diversity training and leadership are part of everyday growth and development.

Internship Programs and Employment Benefits

Start your career with Computer World Services Corp. (CWS) through robust internship programs designed to give you a competitive edge. Full-time positions offer substantial benefits, including professional development programs, networking opportunities, and a supportive work environment that champions career advancement and personal growth.

Future-Proof Your Career

With Computer World Services Corp. (CWS), advance your career to new heights with access to unmatched training, certification support, and leadership development programs. The company is committed to the professional growth of its team members, ensuring that each individual's career journey is both rewarding and fulfilling.

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Learn more about Computer World Services Corp. (CWS)
Size
251 employees
Industry
Information Technology
* Ladders Estimates

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