IT System Administrator

Bramasol Inc.

• $85K — $100K *
Santa Clara, CA 95051In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years of technical experience in IT system administration and support.
  • Proficiency in troubleshooting laptop and desktop operating systems, particularly Windows 8 and 10.
  • Experience with server support for Windows Server and Red Hat Enterprise Linux.
  • Knowledge of Office 365, SharePoint, and networking fundamentals.
  • Bachelor's Degree in Computer Science, MIS, or related field is a plus.

Responsibilities

  • Troubleshoot Remote Desktop Protocol connectivity issues.
  • Provide desktop and laptop support, including imaging and software installation.
  • Manage vendor relationships, coordinating support outages and escalations.
  • Respond to urgent requests from a 24x7 support line promptly.
  • Perform administrative tasks as assigned, ensuring effective follow-through.

Benefits

  • Collaborative work environment in a team-oriented culture.
  • Opportunity to develop skills in AWS and various IT platforms.
  • Hands-on experience with a mix of desktop, server, and networking technologies.
  • Support from internal team members as internal customers.
  • Flexibility to react to diverse technical challenges.
Full Job Description
Job Description

We at Bramasol, are looking for an IT System Administrator in Santa Clara, CA. Please find below the detailed job description for your further reference.

Role: IT System Administrator

Location: Santa Clara, CA

Employment Type: Full Time

IN PERSON INTERVIEW IS A MUST

Description:
• Working knowledge of AWS would be advantageous
• Understanding of Remote Desktop Protocols (RDP) and ability to troubleshoot connectivity issues
• Looking for a collaborative, team player who is motivated and detail oriented
• Good communication skills follow through, and time management is a must
• Customer support mentality in an internal customer role (our employees are our customers)
• Ability to react to urgent requests from a 24x7 support line
• Other administrative task as assigned

Required Skills/Experience:
• Experience: 4+ Years
• Candidate should have sound technical knowledge, troubleshooting skills, and support experience in the following:
• Laptop support: imaging, break fix, domain administration, and software installation
• Desktop Support: Windows 8.0 Pro, Windows 8.1 Pro, and Windows 10 Pro
• Server Support: Windows Server 2008, Windows Server 2012, and Red Hat Enterprise Linux 6.7
• Vendor Management: coordinating outages, managing support, escalating issues, and assisting in invoice disputes
• Knowledge of Office 365, SharePoint, hosted exchange, and file shares
• Advanced knowledge around MS Office products (Outlook, Word, Excel, PowerPoint, etc.)
• Networking (LAN, WAN, WiFi), Firewall, and Domain Controllers

Preferred Background:
• Managing Sophos VPN
• Windows Active Directory
• Strong Microsoft Exchange Server experience
• Setting up laptops and other devices for consultants.
• Knowledge of DHCP, DNS, WINS, IIS, and FTP
• Administration of Antivirus software (MacAfee, Symantec, etc.)
• Desired Skills: Windows, LAN, WAN, Active Directory, MS Outlook, MS Office, Networking.

Qualifications

Desired Skills: Windows, LAN, WAN, Active Directory, MS Outlook, MS Office, Networking, VPN, Firewall
Bachelor's Degree in Computer Science, MIS, Business, or related field a plus
3-5 years of experience

Additional Information

* Ladders Estimates

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  • IT System Administrator
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