Salary: $90,096.00 - $121,176.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Board of Industrial Insurance Appeals
Opening Date: 08/03/2026
Closing Date: 8/17/2026 11:59 PM Pacific
DescriptionWashington state residency is required upon hire.Reporting to the Senior IT Systems Administrator, this position works to configure and maintain a technological infrastructure that is free from service interruptions, ensures consistent resource availability and configuration, and protects our agency and customer information from damage or inadvertent disclosure. This position is responsible for configuring, deploying, and maintaining network infrastructure, servers, client devices, and both server and user-assigned applications in a manner that reflects these goals.
Duties include, but are not limited to:
- Monitoring and maintaining the agency's resources in Azure Active Directory, Entra ID, and other related identity services.
- Monitoring, troubleshooting, and configuring agency cloud applications as directed.
- Configuring, maintaining, monitoring, and troubleshooting all network infrastructure devices.
- Monitoring, troubleshooting, modifying, generating, understanding, and maintaining familiarity with a wide variety of PowerShell scripts of varying levels of complexity.
- Deploying, troubleshooting, configuring, and updating applications on both servers and user-assigned devices, reviewing the results using installation and event logs to ensure maximum deployment effectiveness.
- Providing supplementary assistance with the help desk.
Qualifications Minimum Qualifications
- Four (4) years of experience administering Windows Server in Active Directory domains.
- Four (4) years of combined experience providing desktop support to clients on Windows 7, Windows 10, or Windows 11.
- Two (2) years admin experience for Microsoft Exchange and/or Exchange Online.
- Two (2) years of experience configuring, monitoring, and troubleshooting switches and routers in an enterprise environment.
- Two (2) years of experience in enterprise firewall administration, with emphasis on firewall rule creation, monitoring, and troubleshooting.
The experience may have been gained concurrently.
Desired Qualifications
- Significant familiarity with Windows PowerShell.
- Significant experience managing and configuring an enterprise Active Directory environment using Group Policy.
- Experience configuring and maintaining SAML single sign-on environments.
BIIA Core Competencies
- Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
- Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
- Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
- Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
- Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
- Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
- Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
- Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.
Statewide Equity Competencies
- The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
- The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
Supplemental Information Notes: - This is a hybrid position. The position may work remotely, but will be required to work in the Olympia Office on occasion. Washington State residency is required upon hire.
- Extended hours and/or work on weekends/holidays may be required if the need arises.
- Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
- This position is included in the bargaining unit represented by the Washington Federation of State Employees.
Application Process:Interested candidates must apply on-line and
attachthe following:
- A cover letter specifying how you meet the qualifications listed above (no more than two pages).
- A current resume.
- A list of at least three professional references.
Please
attach the required documents in the "provide attachment" section of the online application (we won't have access to the references on your online application). Only applicants who meet the required qualifications and submit all of the required documents by the closing date will be considered.
Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at (360) 753-6823, ext. 1123 or
[email protected].
