As our team scales, we are looking for a highly skilled and motivated IT Specialist to join our Palo Alto office. Building large-scale foundation models and the AIDO framework requires a robust, secure, and high-performing technology infrastructure. In this role, you will manage and optimize our network, hardware, and systems, ensuring the reliability and security of the IT ecosystem that supports our cutting-edge AI research and development efforts globally.Responsibilities- Network Management: Design, implement, and monitor secure network infrastructure across all office locations to support high-performance computing and resolve connectivity issues promptly.
>- System Administration: Manage Linux, Windows, and macOS server environments, overseeing the deployment of VMs and cloud services, alongside regular backups and disaster recovery planning.
>- Security Management: Enforce cybersecurity policies, conduct regular vulnerability assessments, and manage incident response to protect systems and sensitive data.
>- Technical Support: Manage the IT helpdesk to provide timely troubleshooting for hardware, software, and network issues while proactively establishing IT best practices.
>- Software Management: Configure and manage software applications and licenses, collaborating with development teams to deploy and optimize in-house solutions.
>- Hardware Management: Oversee the procurement, installation, and asset tracking of all IT equipment, continuously evaluating new technologies to enhance team productivity.
>- Project Management & Documentation: Lead cross-functional IT projects to align with business objectives, and maintain comprehensive documentation for system configurations, procedures, and policies.
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Qualifications- Bachelor's degree in Computer Science, Information Technology, or a related field.
>- 3+ years of experience in IT administration and support, preferably in a fast-paced startup environment.
>- Proficiency in managing Linux, Windows, and macOS systems, utilizing MDM solutions, particularly Jamf or JumpCloud.
>- Strong understanding of networking concepts (e.g., TCP/IP) and cybersecurity best practices, with hands-on experience deploying and managing security solutions like FortiNet VPN and firewalls.
>- Proven experience with cloud platforms, with a strong emphasis on Google Cloud Platform (GCP), alongside familiarity with AWS or Azure.
>- Extensive experience managing Google Workspace in a corporate environment, including writing automation scripts (e.g., integrating with HRIS/Payroll systems).
>- Hands-on experience with the administration of essential developer and productivity tools, including GitLab, Confluence, and Microsoft Office.
>- Proficient in configuring and using infrastructure monitoring and observability tools such as Grafana and ElasticSearch.
>- Excellent problem-solving, analytical, and interpersonal skills, with a proven ability to manage multiple tasks and IT projects simultaneously.
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What We Offer- Competitive salary and benefits package.
>- Opportunity to work with a passionate and innovative team at the forefront of AI and biology.
>- Professional development and growth opportunities.
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$80,000 - $130,000 a year
Join us as we embark on this journey to redefine the future of biology and medicine. 
