Salary : $5,462.00 - $9,833.00 Monthly
Location : Alexandria, LA
Job Type: Promotion
Job Number:
Department: DPS-Office of State Police
Opening Date: 06/18/2026
Closing Date: 6/23/2026 11:59 PM Central

We're looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners.

If you're a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact.
Minimum Qualifications
Six years of experience in information technology; OR

Six years of full-time work experience in any field plus four years of experience in information technology; OR

An associate's degree in information technology plus four years of experience in information technology; OR

A bachelor's degree plus four years of experience in information technology; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR

A master's degree plus three years of experience in information technology.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

The incumbent in this position provides technical expertise and functional supervision to lower-level personnel and vendors during system enhancements, upgrades, and infrastructure expansions. The incumbent for this position carries an expert management level used for directing, supporting, maintaining mission-critical statewide network communications systems along with mobile data, wireless data, voice communication, satellite peripherals devices, computer network, and PC systems/network performance, statewide telecommunications, RF, and network infrastructures.

• Supervise and direct personnel on administrative and departmental standards and operational procedures. This involves training of personnel on mobile data, wireless communication technologies, LAN/WAN, cloud storage, and technical support decisions.
• Oversees the monitoring and maintenance of the critical wide-area network communications systems, along with wireless data, voice, and movie data communications. Oversees the installation, maintenance, and modification of hardware and software for operating systems, communications networks, and cloud database management systems.
• Approves quotes, statement of works, and recommends vendors based on criteria that will be most cost-effective for the state. Evaluates the budgets and best determines the appropriation of funds to meet the goals and objectives of the department.
• Attend and schedule extensive training on networking, wireless communications, electronic, mechanical, electrical, and other applications.

Position-Specific Details:
Appointment Type: This position is open to current permanent employees of the DPS-Office of State Police.

Career Progression: This position does not participate in a Career Progression Group.
Compensation: Will be determined in accordance with the applicant's qualifications and experience.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For more information, please contact:
Department of Public Safety
Attn: Human Resources/Genae' Flowers

P.O. Box 66614

Baton Rouge, LA 70896

Fax: 225-925-3970
01

Are you a current classified permanent employee of the Louisiana State Department of Public Safety (DPS) -Office of State Police?

• Yes
• No

02

To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship.Are you related to anyone employed with the Department of Public Safety, Public Safety Services?

• Yes
• No

03

If you answered "yes" to the above question, please list the name of your relative and relationship.If you answered "no" to the above question, enter N/A.
04

If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
05

CCI: Championing Continuous Improvement - How well do you promote and implement ongoing improvements in processes, services, or your work environment?

• I wait for direction, rely on others' ideas, and don't track progress.
• I suggest small improvements and apply feedback when prompted.
• I apply improvement methods, track progress, and share results.
• I lead large-scale improvements, scale learning, and tie efforts to goals.

06

CCI: Championing Continuous Improvement - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

08

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09

MSy: Managing Systems - How well do you recognize and improve how people, processes, and tools work together as a system?

• I focus on surface issues and miss patterns or broader system impacts.
• I see some patterns but overlook system-wide causes or consequences.
• I understand how parts of the system interact, make informed decisions, and adapt as conditions change.
• I solve root problems by thinking across systems and strengthen coordination, long-term outcomes, and system resilience.

10

MSy: Managing Systems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11

UD: Using Data - How do you work with data to generate insights or inform decisions?

• I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
• I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
• I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
• I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.

12

UD: Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
13

Did you list ALL of your job experience and education on your application? If not, please add before submitting.

• Yes
• No

Required Question