City/StateVirginia Beach, VA
Work ShiftFirst (Days)
Overview:Additional Job Description
Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.
Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.
Education- Bachelors' Degree preferred
- Experience in lieu of Bachelor's Degree
3 years of relevant experience with a degree
5+ years of relevant experience without a degree
Certification/Licensure- Epic certification in Radiant required ; Cupid would be plus
Experience- Experience with EPIC or a clinical background in cardiology required
- Experience supporting Epic Radiant required ; Cupid would be a plus
- Hands-on build experience in EPIC Radiant required ; Cupid would be a plus.
- Ability to analyze business and clinical needs, evaluate software releases or new products, and provide recommendations to improve workflows and reduce costs.
- Strong background in business/clinical operations and application functionality, with hands-on experience performing and documenting workflow assessments to determine functional requirements.
- Collaborates with cross-functional teams to support application integration that aligns with organizational and clinical goals.
- Skilled in developing system test plans and executing testing for software upgrades and patches, including maintaining detailed records of testing progress and results
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Keywords: LinkedIn, #Indeed, #LI-AR2 , EPIC, Cupid ,Radiant ,inpatient & Ambulatory
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
For positions that are available as remote work,Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
