IT Specialist/IT ManagerLocation: Hybrid Role, Marlton NJ 08053
Salary: $80-$130,000 per year, compensation is based of of experience
Job Type: Full-Time, W-2
Comprehensive Benefits- Medical, dental, and vision insurance
- 401(k) with company match
- Life Insurance
- Generous paid time off and holidays
- Employee referral program
What You'll Do- Manage the full device lifecycle: procure, set up, and configure laptops and equipment for new hires; handle secure off-boarding and asset recovery for departing employees
- Serve as the primary point of contact for employee IT support (hardware, software, account access, connectivity issues)
- Administer core business systems: identity/access management (SSO), email, endpoint management, and SaaS application access
- Own and continuously improve our security posture - including endpoint protection, patch management, access controls, and security awareness practices
- Develop and maintain IT policies, procedures, and documentation (onboarding/off-boarding checklists, acceptable use, data handling, etc.)
- Support compliance efforts relevant to a health tech company (e.g., HIPAA-related safeguards, vendor security reviews, audit prep)
- Monitor systems for vulnerabilities and respond to security incidents as they arise
- Manage relationships with IT vendors and service providers (JumpCloud, Google Workspace, Huntress)
- As the company grows, potentially support client-facing technical work - helping customers with integrations and technical setup within our software platform
Qualifications- 5+ years of experience in an IT support, systems administration, or infosec-adjacent role
- Hands-on experience managing device provisioning/de-provisioning and endpoint management tools (JumpCloud, Google Workspace, Huntress)
- Solid understanding of security fundamentals: identity and access management, endpoint protection, network basics, and common threat vectors
- Experience administering common business SaaS tools (Google Workspace, Slack, HR/IT systems)
- Comfortable working independently and setting priorities without a large team around you
- Strong communication skills - able to explain technical issues clearly to non-technical colleagues
- Experience in a startup or fast-growing company environment, where processes are still being built
- A plus: familiarity with compliance frameworks relevant to health tech (HIPAA, SOC 2) or experience supporting client-facing technical integrations/APIs
Preferred Qualifications- Experience supporting SOC 2 certification efforts, including audit preparation, documentation, implementation of controls, and ongoing compliance.
- Ability to work closely with the technology team to drive and maintain SOC 2 certification.
- Previous experience in a small organization or as the primary/sole IT practitioner, with a hands-on approach to infrastructure, security, and user support.
