THE ROLEThis position offers the opportunity to contribute to and shape the vendor management strategy within a dynamic DT environment, ensuring alignment with organizational goals and the delivery of high-quality services.
The Digital Technology (DT) Technical Analyst Sr will be responsible for service delivery and project deliverables within the DT Vendor Management Team.
This position is responsible for identifying deficiencies and requirements, and spearheading initiatives to enhance service delivery. This role partners with DT teams to enable efficient onboarding and management of vendor relationships and plays a key part in contract negotiating. This role will conduct thorough market research to identify potential vendors, evaluating their capabilities, reputation, compliance with industry standards, and alignment with the organization's requirements.
It is expected that this role will operate independently, solve complex problems, provide analytical support, and fulfill requests with minimal supervision.
The ideal candidate should have experience in external vendor management, exceptional organizational and communication skills, strong business intuition, and ability to work both independently and across a range of stakeholders throughout the organization.
- Within the DT Technical Analyst Sr role, the team members will support a wide variety of service providers:
- Procurement (GPSC)
- Finance
- IT Infrastructure
- Cyber Security
- Applications
YOUR IMPACT- Responsible for supporting and leading contract management activities, which may include negotiating with vendors, requesting quotes, reviewing utilization, assessing value, and providing recommendations.
- Provide process and strategic oversight, including continuous process improvement efforts, to ensure that both business and DT requirements are met and that processes perform optimally at the highest standards.
- Assist in the facilitation of procurement activities and vendor selection, to secure optimal terms and ensure alignment with strategic objectives. This includes aiding in the preparation of RFPs, evaluating proposals, and contributing to the negotiation process to achieve the best value for the organization.
- Monitor vendor performance against metrics and KPIs.
- Develop and enhance vendor relationships.
- Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Digital Technology (DT) staff, mentoring, and job shadowing.
- Have exceptional communication skills and a strong capacity for teamwork, enabling effective collaboration in a team-oriented environment.
YOUR SKILLS AND EXPERTISE- Bachelor's degree in Computer Science, Information Systems, Finance or equivalent.
- Five (5) or more years of experience in Information Technology, or in a related area.
STANDOUT QUALIFICATIONS- Relevant industry related certifications.
- Vendor Management experience
- Information Technology experience within the manufacturing industry.
- Strong organizational skills with exceptional follow through and attention to detail.
- Contract negotiation
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
- Ability to work in a fast-paced environment where requirements are constantly changing.
- Experience and proficiency with various web-based software applications including Microsoft Office Suite, SharePoint, ServiceNow and Apptio
Pay Range: $92,600.00 - $154,400.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.