Responsible for the administration and support of security system software/hardware either at the Enterprise, Mid-Range or Desktop levels. Knowledge requirements include security principles, theories and concepts at a network and/or application layer, and access control technologies such as firewalls, content scanners, usage monitors, encryption, VPN and wireless. Provides direct technical support for all requirements in the planning, coordination, programming, and implementation of releases, upgrades or changes to security system software and hardware, and the range of products and productivity tools that support the testing and production environments relating to any associated operating systems. Ensures stable performance of relevant security related hardware/software for the enterprise through performance monitoring and tuning and performs capacity planning. Ensures system maintenance as well as high level support of the operating system and all the related security software and hardware components. Plans and implements major software upgrades, ensuring change management procedures and methodologies are implemented and followed.
Essential Functions: - Researches and evaluates products
- Designs and implements software
- Configures hardware
- Responsible for the installation, configuration, testing, and documentation of software
- Conducts software upgrades and maintenance
- Security administration
- Provides technical support including trouble shooting and problem resolution
- Network analysis, administration, and configuration
- Operating system, related software products, application and data backup and recovery
- Handles disaster recovery
- Performance analysis and tuning
- Capacity planning
Technical Knowledge/Skill/Education/Licenses/Certifications:Technical Knowledge/Skill:
Security Principles & Technology (Expert should know 70% of these):
- Mastery knowledge in: administration functions of primary security products; ability to integrate primary products into overall security program; access control systems; and security models, principles and concepts.
Maintenance & Monitoring (Expert should know 70% of these):
- Mastery knowledge in primary security products for: monitoring performance & tuning; installation & configuration; and implementing customizations.
- Mastery knowledge in security scanning tools.
Related Skills/Knowledge (from other domains):
- Working knowledge of operating systems, networking, databases, browser technology, programming, and IT general control processes.
Tech Support:
- Mastery skill in day to day issues: problem solving, change management, etc.
Project Management:
- Working knowledge and expertise of General Project Management.
Education:
- Bachelor of Science degree from an accredited four-year college or university in Computer Science, Engineering, related discipline, or equivalent work experience and technical training
Experience:
- Minimum of five (5) to eight (8) years of related experience
Licenses & Certifications:
Working Conditions: - Must be available to work emergency restoration assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
#LI-ES3#LI-Hybrid#corpajdCompetencies:Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$122,030.00-$135,590.00
Worker Type:Regular
Number of Openings:1
Emergency Response:Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
