Job Description

Senior Manager, Data Engineering & Governance

This position is hybrid working from our Legacy West Support Center located in Plano, Texas

About the role

The Senior Manager, Data Engineering & Business Intelligence, is a hybrid player-coach role instrumental in taking new ideas in the data and artificial intelligence (AI) landscape and cultivating them into positive business outcomes. This role helps create a culture of innovation by shaping the processes needed for forward movement across the enterprise. The ideal candidate blends high-level project discovery and team leadership with hands-on technical execution. They possess strong business knowledge in a retail environment working across multiple business models (B2B, B2C, E-commerce, and brick & mortar). The candidate must have a solid, practical background in the Data and BI space - specifically spanning hands-on data engineering, data reporting, analytics, and data governance.

Responsibilities

Tech Delivery & Hands-On Engineering

• Hands-on Development: Actively write, review, and optimize production-grade code (PySpark, SQL) to build scalable data pipelines, data architectures, and delta tables.
• Pipeline & Architecture Management: Architect and manage robust ELT/ETL processes within Azure Data Factory and optimize cloud data structures within Azure Databricks (Delta Lake, Unity Catalog).
• BI Infrastructure: Develop and govern semantic data models, advanced DAX queries, and enterprise-grade Power BI dashboards to deliver complex insights directly to business units.
• Technical Oversight: Supervise and directly contribute to the development of AI/ML models, data pipelines, and scalable data architectures, collaborating with data scientists, engineers, and product managers.

Project Discovery & Team Management

• Shepherd Leadership: Guide SMEs and business stakeholders in identifying business needs and developing problem statements, business rules, and metrics for strategic Data & AI initiatives.
• Team & Workload Leadership: Manage a high-performing team of data engineers and analysts, balancing resource allocation, mentoring technical growth, and overseeing daily Agile delivery.
• Scope & Estimation: Define and manage the overall scope of initiatives, gain appropriate signoff from stakeholders, and work across IT and vendor partners to develop timelines and cost estimates.
• Business Case Building: Assist leadership with building business cases, tracking budget-versus-actuals, and preparing for funding approvals and various stage-gating processes.
• Lifecycle Governance: Ensure requirements are met throughout the project lifecycle process and keep stakeholders apprised of changes to scope.

Stakeholder Collaboration & Partnerships

• Cross-Functional Alignment: Create strong partnerships with key leaders throughout the enterprise (e.g., Digital, Solutions Delivery, Finance, Infrastructure & Ops) to identify SMEs and project customers.
• Change Agent: Drive the internal adoption of modernized modern data warehouse concepts and maintain alignment between technical output and retail business goals.

Knowledge, skills & abilities requirements

• Education: Bachelor's or Master's degree in Computer Science, Data Science, Data Engineering, or a related field, or an equivalent combination of experience, education, and training.
• Technical Stack: Advanced, hands-on experience with a modern data stack including Databricks (Spark, Delta Lake), Power BI, and Azure Data Factory (ADF).
• Experience: 8+ years of experience in a combination of data engineering, data reporting, advanced analytics, and project management.
• Leadership: 3+ years of direct people management or technical team leadership experience.
• Retail Domain: Demonstrated knowledge and experience in applying data engineering and AI to business areas within a retail environment (E-commerce, supply chain, store ops, or B2B/B2C).
• Delivery Track Record: A proven track record of managing and directly contributing code to complex data and AI programs across multiple business units.
• Communication: Skilled at creating executive-level presentations and summaries based on complex data insights.
• Methodology: Demonstrated experience with Data project life cycle processes, execution of use cases, and business benefit capture.

Competencies & attributes

• Aptitude for Innovation: Keeps up with industry trends and knowledge in the Data & AI landscape.
• Shows a Bias for Action: Proactively researches, codes, and solves complex data issues using data-driven insights.
• Excellent Relationship-Building: Builds strong relationships across IT and business units, seamlessly navigating internal politics and securing buy-in.
• Strategic Focus: Operates strategically with the unique ability to dive deeply into technical execution and raw code when necessary.
• Embraces Ambiguity: Works with a brief list of assumptions and supports Sponsors to drive initiatives forward.
• Curious and Persistent: Willingness to take the first steps, build initial technical proof-of-concepts, and deep dive into new data domains.

Working conditions & physical requirements

This will be a hybrid role required to be onsite at the Corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The work is sedentary; however, occasional travel to company locations may be required. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

#Hybrid