Summary

The IT Senior Business Analyst - Oracle Financial Systems serves as a strategic partner at the intersection of Finance and Technology. This role is responsible for supporting and administering Oracle Fusion Financial modules and associated enterprise integrations and reporting systems.

The position blends hands-on ERP systems administration with business analysis and cross-functional coordination. The successful candidate will collaborate closely with Finance, Accounting, Data Engineering, and IT Product Management to ensure system configuration, integrations, reporting structures, and governance processes align with enterprise financial objectives.

This role requires both technical fluency and business acumen, with the ability to translate accounting processes into scalable, well-governed system solutions.

Essential Duties and Responsibilities

Include the following (other duties may be assigned):

• Oracle Fusion & EPM Administration
  • Support and administer Oracle Fusion Financial modules, including General Ledger structures, reporting hierarchies, security roles, and configuration management.
  • Support and administer Oracle EPM including user access and configuration/dimension management
  • Maintain and enhance financial reporting structures and configurations in alignment with accounting governance.
  • Coordinate system updates, patches, and configuration changes across technical and finance stakeholders.
  • Ensure appropriate documentation and audit traceability of system changes.
• Financial Systems & Integration Oversight
  • Partners with Data Engineering to define and validate integrations between Oracle Fusion and enterprise data platforms.
  • Perform data validation, reconciliation analysis, and root cause investigation across systems.
  • Maintain system flow diagrams, data lineage documentation, and source-to-target mappings.
• Business Analysis & Stakeholder Partnership
  • Works directly with Finance and Accounting teams to gather and refine requirements.
  • Supports period close changes, reporting adjustments, and structural updates.
  • Translates accounting processes into technical system configuration requirements.
  • Support backlog prioritization in partnership with IT Product Management.
  • Identify opportunities to improve financial processes through system optimization.
• Application Support & Vendor Coordination
  • Serve as primary point of intake for Oracle Fusion-related support requests from Accounting, Finance, and business stakeholders.
  • Triage, prioritize, and manage support tickets, ensuring appropriate classification, resolution tracking, and stakeholder communication.
  • Coordinate activities across onshore and offshore support teams, ensuring timely resolution in accordance with defined SLAs.
  • Monitor recurring issues and partner with Product Management and Engineering to drive root cause analysis and long-term remediation.
  • Facilitate communication between business stakeholders and technical support resources to ensure clarity of requirements and resolution outcomes.
  • Track support trends and provide reporting on system health, backlog, and performance metrics.
  • Escalate high-impact or cross-functional issues appropriately and proactively manage stakeholder expectations.
• Tools and Equipment Used (not all inclusive):This position works with standard office equipment.

• Frequently required to sit, walk, reach and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.

Qualifications

To successfully perform the requirements of this position, an individual must consistently execute each essential function at a satisfactory level. The requirements listed in the following text are representative of the knowledge, experience, and skill levels required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 5+ years supporting ERP or financial systems in a multi-entity environment.
• Experience administering or supporting Oracle Fusion Financials strongly preferred.
• Working knowledge of General Ledger structures, chart of accounts design, financial reporting configurations, and security models.
• Strong SQL skills for data validation, reconciliation, and integration troubleshooting.
• Experience partnering directly with Finance and Accounting stakeholders.
• Familiarity with ERP-to-Data Warehouse integration patterns.
• Experience in grocery or retail industry is preferred but not required.
• Proficiency in using Agile tools, such as Jira or Azure DevOps, for backlog management and sprint execution in the context of retail technology projects.
• Ability to work collaboratively in a fast-paced, dynamic environment, with a customer-centric mindset.
• Detail-oriented and able to manage multiple priorities and deadlines within a retail technology project context.
• Strong facilitation and negotiation skills to drive consensus, resolve conflicts, and ensure alignment between retail business stakeholders and technical teams.

Salary Range: $80,170

Education

Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field. Additionally, the individual will have the ability to perform the outlined duties of the position along with multi-task and multi-project capabilities.

Language Skills

The individual must have the ability to write reports, business correspondence, and procedure manuals. They must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. In addition, they should be able to speak effectively before groups of individuals, including the industry, employees, and customers.

Mathematical Skills

The individual must have above-average mathematics skills. This includes adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

The individual must be able to solve practical problems and deal with various concrete variables in situations where only limited standardization exists. They must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Language Skills

Ability to communicate clearly and effectively (both verbally and via electronic media) with corporate staff, store employees, and vendors. Must have the ability to read, analyze, and interpret general requests. They must be able to effectively present information and respond to questions from supported personnel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee will likely sit for extended periods of time and need the ability to type and use computers on a regular basis. When working in the warehouse, the employee may occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and daily viewing of computer monitors. The noise level in the office environment is usually quiet, while the noise level in the warehouse can be loud on occasion.

Travel

Travel to all GFH banner locations may be required.