TikTok

IT Security Tools Operations Engineer

TikTok$111K — $223K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Cyber Security, Information Technology, or related field.
  • 4+ years in cyber security, focusing on IT security operations and tool maintenance.
  • Deep understanding of network and system security in Windows and Linux environments.
  • Hands-on experience with SIEM, IDS/IPS, EDR, VPN, SWG, CASB, firewalls, and vulnerability scanners.
  • Excellent analytical and troubleshooting skills with a proven ability to resolve complex security issues.
  • Strong interpersonal and communication skills for collaboration with teams and vendors.
  • Preferred: Professional certifications (CISSP, CISA, CISM) and programming/scripting skills (e.g., Python, Bash).

Responsibilities

  • Manage daily operations and administration of security tools like firewalls, IDS/IPS, and VPN.
  • Proactively monitor performance and health of the security infrastructure.
  • Conduct regular updates, patches, and configuration adjustments to maintain security.
  • Collaborate with teams to refine security tool configurations and compliance.
  • Perform audits and assessments of security tools for regulatory compliance.
  • Engage in evaluation and deployment of new security technologies to enhance security posture.
  • Analyze security logs to detect and respond to potential security incidents.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave, short-term and long-term disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (accrual increases with tenure).
Full Job Description
Responsibilities

IT Security team is responsible for global enterprise IT cyber security, server security, endpoint security, application security construction, and protection. We work to improve overall IT security capabilities and security posture by providing security processes, security assessments, security operations, and security vulnerability management services. The team also supports IT teams and business departments across the organization in meeting their security requirements. Responsibilities - Security Tools Administration: Manage the day-to-day operations, configuration, and administration of enterprise IT security tools (including firewalls, IDS/IPS, EDR, SWG, VPN, DLP, Mail Gateways, and other security-related technologies). - Performance & Health Monitoring: Proactively monitor the performance, health, and availability of security infrastructure; identify, troubleshoot, and resolve technical issues or anomalies to ensure continuous functionality. - Lifecycle & Patch Management: Perform regular maintenance activities, including updates, patches, upgrades, and configuration fine-tuning to ensure systems remain secure and up to date. - Policy & Rule Optimization: Collaborate with IT and cross-functional security teams to define, implement, and optimize security tool configurations, policies, and rules to align with organizational security requirements and industry best practices. - Compliance & Auditing: Conduct routine audits and compliance assessments of security tools to verify alignment with regulatory standards and internal security policies. - Evaluation & Deployment: Participate in the evaluation, proof-of-concept (PoC) testing, selection, and implementation of new security tools and technologies to continuously enhance the overall security posture. - Incident Response & Log Analysis: Review security logs and reports to identify patterns or anomalies that may indicate potential security breaches; respond to and resolve security incidents in a timely manner. - Documentation & SOPs: Assist in developing and maintaining comprehensive security documentation, including standard operating procedures (SOPs), user guides, and knowledge base articles to facilitate effective tool utilization and support. - Training & Support: Provide technical support and training to end-users and other IT teams on the proper usage and maintenance of security tools. - Cross-Functional Collaboration: Partner with vendors, internal stakeholders, and cross-functional teams to ensure security policies and procedures are followed and technical issues are resolved efficiently. - Operational Flexibility: Support operational needs, which may require flexible working hours, shift schedules, or weekend/holiday coverage, while maintaining a standard 5-day in-office work week.

Qualifications

Minimum Qualifications - Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related technical field. - 4+ years of professional experience in a cyber security role, with a strong focus on IT security operations, administration, and maintenance of security tools. - Deep understanding of network and system security concepts across Windows and Linux environments, as well as application security. - Hands-on experience with security technologies and tools, including SIEM, IDS/IPS, EDR, VPN, SWG, CASB. firewalls, and vulnerability scanners. - Excellent analytical and troubleshooting skills, with a proven ability to independently diagnose and resolve complex technical issues related to security tools. - Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams, internal stakeholders, and external vendors. Preferred Qualifications: - Relevant professional certifications (e.g., CISSP, CISA, CISM, or equivalent) are highly preferred. - Programming/scripting ability (e.g., Python, Bash) and penetration testing experience.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $111600 - $223200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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