IT QA Analyst III

United Wholesale Mortgage

$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software quality assurance and testing experience.
  • Strong ability to analyze business requirements for quality and testability.
  • Expertise in identifying workflows and risks early in the software development lifecycle.
  • Proficient in developing and executing test strategies in collaboration with stakeholders.
  • Experience with exploratory testing to uncover edge cases and defects beyond the requirements.
  • Solid understanding of end-to-end system validation and regression testing.
  • Familiarity with APIs and web services testing.

Responsibilities

  • Design and manage test plans for multiple concurrent projects.
  • Act as a subject matter expert in applications and defect processes.
  • Follow and document industry-standard defect management processes.
  • Collaborate across development, product, and quality engineering teams for smooth delivery.
  • Conduct peer reviews of test cases for consistency and rigor.
  • Perform manual testing and contribute to automated testing efforts.
  • Identify opportunities to streamline testing processes.

Benefits

  • Paid Time Off (PTO) after just 30 days.
  • Parental leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development opportunities.
  • Comprehensive medical, dental, vision, and life insurance.
  • 401k plan with employer match.
  • Discounts on mortgages and local businesses.
  • Free access to a large fitness center with classes and sports leagues.
  • Wellness resources including in-house healthcare services and massage therapy.
  • Gourmet cafeteria and healthy snack options available on-site.
Full Job Description
As an IT Quality Assurance Analyst III at United Wholesale Mortgage, you will join a growing team of Qulity Assurance experts skilled in test planning and execution. You will play a critical role in ensuring the quality and stability of the software that powers the most innovative and disruptive company in the fintech space.

We operate in a fast-paced, Agile environment where code is deployed frequently - and we are moving rapidly toward true on-demand deployment. If you're driven, detail-oriented, and passionate about quality assurance testing practices, this role is for you.

This IT QA Analyst III will work on one of our Data & AI Product Development teams.

WHAT WE NEED FROM YOU

Must Have:
  • 5+ years of experience in software quality assurance and testing.
  • Demonstrated experience analyzing business requirements for completeness, clarity, testability, and risk.
  • Ability to identify workflow impacts, system dependencies, integration points, and downstream risks early in the Software Development Life Cycle.
  • Experience developing and executing comprehensive test strategies and test plans in collaboration with business and technical stakeholders.
  • Strong experience creating, maintaining, and optimizing test cases, including eliminating redundant coverage and improving test effectiveness.
  • Experience performing exploratory testing and identifying risks, edge cases, and defects beyond documented requirements.
  • Strong understanding of end-to-end system validation, integration testing, and regression testing.
  • Experience testing APIs and web services.
  • Experience designing and managing test data strategies across integrated systems, including permissions, account provisioning, role validation, and environment dependencies.
  • Demonstrated ability to perform technical, business, process, and data risk assessments and communicate mitigation strategies.
  • Ability to evaluate usability and customer experience across complex workflows.
  • Experience leading quality discussions and influencing technical and business decisions related to risk and release readiness.
  • Excellent verbal and written communication skills with the ability to explain complex technical topics to non-technical audiences.
  • Experience assessing defect severity, business impact, and release risk while partnering with stakeholders on resolution approaches.
  • Understanding of object-oriented programming principles and modern software architecture concepts.
  • Availability for testing support outside standard business hours when required for post deploy verification.
  • Ability to work 100% on-site in Pontiac, Michigan.


Nice to Have:
  • Experience in mortgage, financial services, lending, banking, or regulated industries.
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent combination of education and professional experience.
  • Familiarity with Agile methodologies.
  • Experience identifying automation opportunities and partnering with Quality Engineers or Developers to expand automated test coverage.
  • Familiarity with Playwright, Selenium, LoadRunner, or similar automation and performance testing platforms.
  • Ability to mentor and coach less experienced Quality Analysts.
  • Experience supporting automated testing within CI/CD pipelines.
  • Experience validating data warehouses, reporting platforms, ETL processes, Power BI, SSRS, or other business intelligence solutions.
  • Experience using Generative AI to support quality planning, test design, documentation, or automation efforts.
  • Knowledge of cloud-based applications and distributed system architectures.


WHAT YOU WILL BE DOING

  • Designing, building, and managing test plans and strategies of multiple concurrent projects
  • Serving as a subject matter expert in UWM's applications, tools, and testing/defect processes
  • Following industry-standard defect management processes and ensuring proper documentation
  • Collaborating with development, product, and quality engineering to ensure smooth delivery
  • Conducting peer reviews of test cases to ensure rigor and consistency
  • Performing manual testing and contributing to automated test creation
  • Identifying opportunities to enhance and streamline testing processes


THE PLACE & THE PERKS

More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

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