Position Summary

The IT Project Manager Infrastructure is responsible for leading the planning, coordination, and execution of IT Infrastructure projects from initiation through completion. This role oversees project delivery efforts across a portfolio of initiatives, ensuring alignment with business objectives, effective resource utilization, and timely delivery of high-quality outcomes. This role collaborates with cross-functional stakeholders and technical teams to manage project scope, timelines, budgets, risks, and change.

This role is ideal for individuals with a strong foundation in project coordination and business analysis who are ready to take full ownership of project delivery. It requires a proactive leader who can manage multiple projects, influence stakeholders, and drive continuous improvement in delivery practices. This role focuses on delivering value through structured project management practices, cross-functional coordination, and proactive risk management.

Work Details:

• Full time permanent position, Monday-Friday. 40 hours/week
• This role can be based in Sherwood Park or Calgary Alberta, Canada or Houston, Texas, US in a hybrid (Office / Work-from-home) capacity.

Responsibilities

Project Management and Execution:

• Lead infrastructure projects involving networks, servers, cloud platforms, data centers, telecommunications, and end-user computing environments.
• Manage deployment and upgrade initiatives involving firewalls, switches, routers, wireless infrastructure, storage, virtualization, and cloud services.
• Coordinate infrastructure modernization, capacity expansion, and technology refresh programs.
• Lead the full lifecycle of IT projects, including planning, execution, monitoring, and closure.
• Define project scopes, deliverables, schedules, and resource plans in collaboration with stakeholders and technical teams.
• Track and manage project progress against objectives, resolving blockers and escalating issues where necessary.
• Ensure that projects are delivered on time, within scope and budget, and in alignment with organizational standards.

Team and Resource Coordination:

• Coordinate activities across infrastructure, network, cloud, cybersecurity, and vendor teams.
• Support resource planning and scheduling for maintenance windows, cutovers, and infrastructure deployments.
• Coordinate the work of cross-functional teams, including internal IT staff, business users, and third-party vendors.
• Support resource planning and task assignment across multiple concurrent initiatives.
• Provide guidance to junior project team members, including Specialists and Coordinators.

Stakeholder Management and Communication:

• Communicate infrastructure project impacts, outage windows, deployment schedules, and service transition activities.
• Collaborate with business stakeholders to minimize operational disruption during infrastructure changes.
• Serve as the primary point of contact for project stakeholders, ensuring clear and timely communication.
• Prepare and deliver project updates, dashboards, and reports for business and technical audiences.
• Ensure stakeholder expectations are managed appropriately throughout the project lifecycle.

Delivery Process and Continuous Improvement:

• Support infrastructure standardization, operational maturity, and technology lifecycle management initiatives.
• Promote infrastructure design and implementation practices that improve scalability, reliability, and resiliency.
• Apply appropriate project delivery methodologies (Agile, Waterfall, or hybrid) based on project context.
• Identify opportunities to improve delivery processes and implement best practices for project execution.
• Participate in retrospectives and knowledge-sharing activities to support continuous improvement.

Risk and Issue Management:

• Manage risks related to system availability, network performance, disaster recovery, cybersecurity, and operational continuity.
• Coordinate mitigation and contingency planning for critical infrastructure implementations and cutovers.
• Proactively identify, assess, and mitigate project risks and issues.
• Maintain risk logs and issue trackers; escalate critical concerns to senior leadership as needed.
• Implement corrective actions to keep projects on track.

Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS & ABILITIES:

• Understanding of enterprise infrastructure technologies including networking, firewalls, routing, switching, virtualization, cloud platforms, storage, and telecommunications.
• Familiarity with IT service management (ITSM), disaster recovery, high availability, and infrastructure operations practices.
• Experience coordinating infrastructure deployments, migrations, and technology refresh initiatives.
• Strong project management skills and experience leading IT project delivery from end to end.
• Solid understanding of project management methodologies (Agile, Waterfall) and tools (e.g., MS Project, Jira, Asana).
• Excellent organizational and time management skills; capable of managing multiple projects concurrently.
• Strong leadership and interpersonal skills, with the ability to guide cross-functional teams and influence stakeholders.
• Proficiency in project documentation, reporting, and dashboard creation.
• Ability to identify project risks and implement effective mitigation strategies.
• Solid understanding of IT systems, workflows, and business process improvement practices.
• Comfortable operating in a fast-paced and dynamic environment.

EDUCATION:

• Bachelor's degree; Information Technology, Computer Science, or Business preferred. Related fields and equivalent experience will be considered.
• 5+ years of experience in technology-focused project management or delivery, including experience in leading cross-functional teams.
• Project Management certification (e.g., PMP, CAPM, or Agile/Scrum certification) is considered an asset.

Benefits

Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more!

Working Conditions

• Remote, hybrid, or office environment with frequent computer use and interaction with distributed teams.
• Occasional travel may be required.
• Frequent use of computers and related office technology.