Comfort Systems USA

IT Project Manager - ERP & Business Applications

Comfort Systems USA$100K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing ERP or enterprise software projects in a manufacturing or operations environment.
  • Proven experience delivering an ERP implementation or major upgrade through the full project lifecycle.
  • Proficiency in both Waterfall and Agile methodologies, with adaptability to hybrid approaches.
  • Experience coordinating requirements, testing, deployment, and change adoption activities.
  • Strong leadership and communication skills to translate technical plans for business stakeholders.

Responsibilities

  • Own end-to-end delivery of ERP initiatives, including software implementations and enhancements.
  • Plan and drive projects, translating business priorities into timelines and accountable actions.
  • Manage risks, resources, and change requests to ensure predictable delivery.
  • Coordinate efforts across cross-functional teams and software vendors to manage project scopes and quality.
  • Maintain structured governance, status reporting, and risk management for project portfolios.
  • Oversee testing readiness, training, and post-go-live stabilization ensuring business outcomes are met.

Benefits

  • Opportunities for professional development and certifications.
  • Collaborative environment fostering cross-departmental teamwork.
  • Access to a centralized backlog for efficient project intake and prioritization.
Full Job Description
POSITION OVERVIEW

The IT Project Manager - ERP & Business Applications is responsible for planning, coordinating, and delivering cross-functional enterprise business application initiatives that support TAS's growth and operations. This role serves as the execution owner for ERP and enterprise software projects, including implementations, upgrades, integrations, enhancements, and change requests - ensuring work is prioritized, coordinated, delivered on time, and adopted successfully by the business.

The role manages a mixed portfolio ranging from major implementations and projects to smaller application changes and enhancements across systems such as Infor LN, McLeod, SourceDay, Workday, analytics/reporting platforms, and other business applications. It sits within the System of Management (Project Management Office) pillar of the IT Applications organization and partners closely with ERP Analysts, Data & Analytics, Integration, application support resources, vendors, and business stakeholders to convert priorities into reliable outcomes.

Scope note: This is an enterprise business applications and software delivery role rather than an IT infrastructure or technical operations project management role.

KEY JOB RESPONSIBILITIES:

Project Planning & Delivery
  • Own end-to-end delivery of ERP and enterprise business application initiatives, including new software implementations, module or application rollouts, upgrades, integrations, analytics/reporting solutions, and third-party application deployments.
  • Plan and drive both major projects and smaller application changes and enhancements, translating business priorities into clear scopes, plans, timelines, dependencies, milestones, and accountable owners.
  • Manage scope, resource needs, risks, issues, decisions, dependencies, and change requests to ensure predictable delivery and minimize disruption to operations.


Cross-Functional Coordination
  • Coordinate work across IT Business Applications teams (ERP, Data & Analytics, Integration, application support, and consultants) and business functions (Operations, Finance, Supply Chain, Engineering, Human Resources, etc.).
  • Serve as the primary point of accountability for execution - ensuring decisions are documented, owners and due dates are clear, dependencies are actively managed, and activities are driven to closure.
  • Partner with software vendors, consultants, and system integrators to manage deliverables, timelines, quality, and issue resolution.


Governance, Communication & Reporting
  • Maintain structured project and portfolio governance, including schedules, status reporting, action and decision tracking, risk and issue management, dependency management, and escalation.
  • Provide clear, concise updates to IT leadership and business stakeholders focused on progress, risks, decisions needed, and next steps.
  • Ensure initiatives meet defined success criteria and are transitioned cleanly into application support and steady-state operations.


Testing, Deployment & Adoption
  • Coordinate requirements readiness, testing/UAT, release readiness, training readiness, and go-live activities for application implementations, upgrades, releases, and enhancements.
  • Ensure project documentation, operating procedures, job aids, and training materials are prepared in partnership with IT and business subject matter experts.
  • Support post-go-live stabilization (hypercare), track open issues to resolution, and confirm intended business outcomes are realized.


Application Portfolio, Intake & Enhancement Management
  • Manage intake and maintain a centralized portfolio or backlog for new application projects, changes, enhancements, and other business application requests in partnership with IT leadership.
  • Facilitate request triage, prioritization, sequencing, and assignment with IT and business owners, balancing capacity, urgency, dependencies, risk, and business impact.
  • Maintain visibility through an application roadmap, release calendar, and consolidated status reporting; apply right-sized governance, templates, and delivery standards based on the size and complexity of each initiative.
  • All other duties assigned by TAS.


EDUCATION & TRAINING:

  • Bachelor's degree in Information Systems, Business, Computer Science, Engineering, Project Management, or a related field; equivalent relevant experience may be considered in lieu of a degree.
  • Preferred certification or formal training in project management, Agile/Scrum & Waterfall delivery, organizational change management, or ERP/business application implementation (for example, PMP or CAPM).


MINIMUM REQUIREMENTS:
  • 5+ years of experience managing ERP, enterprise software, or business applications projects, preferably in a manufacturing, engineering, construction, supply chain, or operations-oriented environment.
  • Proven experience delivering at least one ERP or comparable enterprise business application implementation, upgrade, rollout, or significant enhancement through the full project lifecycle.
  • Demonstrated proficiency in Waterfall and Agile delivery methodologies, including Scrum, with experience tailoring and applying hybrid delivery approaches based on project size, complexity, risk, and business needs.
  • Experience managing a mixed portfolio of larger projects and smaller application changes or enhancements across multiple competing priorities.
  • Experience coordinating business requirements, vendors, configuration activities, testing/UAT, deployment, training and change adoption, and post-go-live stabilization.
  • Strong cross-functional leadership and communication skills, including the ability to translate technical work into business-relevant plans, decisions, and status updates.


PREFERRED QUALIFICATIONS:
  • Experience supporting Infor LN or another enterprise ERP platform such as SAP, Oracle, IFS etc.
  • Experience delivering projects involving enterprise applications that support manufacturing, supply chain, transportation/logistics, procurement or supplier collaboration, human capital management, finance, or analytics (for example, McLeod, SourceDay, Workday, Power BI, or comparable platforms).
  • Experience managing application enhancement backlogs, release plans, intake governance, or a portfolio of concurrent application initiatives.
  • Experience working with third-party software vendors, consultants, and system integrators, with practical familiarity with application integrations, APIs, data flows, and interface dependencies.
  • Experience in high-growth or transformation environments where prioritization, follow-through, process discipline, and adoption are critical.


PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Position is at least 80% to 95% at a desk working with computer. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Performs other physical activities including use of fingers, sitting, stooping, bending, crouching, talking, hearing, and performing repetitive motions. Visual acuity requirements include color, depth perception and field of vision necessary to prepare and analyze data and figures, operate a computer terminal, and conduct extensive reading. The incumbent will be subject to inside environmental conditions.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Applications and resumes will be kept on file for a limited time and the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.

About Comfort Systems USA

Comfort Systems USA is a leading provider of commercial, industrial, and institutional heating, ventilation, and air conditioning (HVAC) services. The company's services include design, installation, maintenance, and repair of HVAC systems, as well as energy management and building automation services. Comfort Systems USA has a national presence, with over 120 locations across the United States, and a workforce of over 12,000 employees. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including reducing waste and energy consumption. Comfort Systems USA is also committed to safety and has implemented a number of programs to promote a safe and healthy workplace.
Learn more about Comfort Systems USA
Size
13,200 employees
Market Cap
$4.1 billion
Industry
Net Income
$150.1 million
Founded
1997
5 Year Trend
+13.5%
Revenue
$2.8 billion
NASDAQ

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