SUMMARY: We are seeking an experienced IT Project Manager / Business Analyst to lead and deliver critical technology initiatives with a strong focus on ERP implementations, integrations, and cross-functional business systems. This hybrid role blends project management leadership with hands-on business analysis to ensure solutions meet organizational needs, drive operational efficiency, and support ongoing growth. Experience with Microsoft Dynamics 365 Finance & Operations (D365 FO) is strongly preferred, but candidates with experience in other enterprises or mid-market ERPs (SAP, Oracle, NetSuite, Infor, Sage).
KEY RESPONSIBILITIES:- Lead end-to-end delivery of IT projects, including planning, scheduling, scoping, budgeting, and resource coordination
- Create and manage project plans, timelines, risk registers, and status reports
- Facilitate cross-functional collaboration among IT, business stakeholders, vendors, and technical teams
- Manage change control, issue resolution, and project documentation
- Ensure projects adhere to PMO standards, best practices, and governance processes
- Work closely with business stakeholders to gather, analyze, and document requirements
- Translate business needs into functional and technical specifications for development teams
- Analyze business processes and identify opportunities for improvement, optimization, and automation
- Support solution design workshops, sprint planning, and system configuration discussions
- Assist with UAT planning/execution, training documentation, and go -live support
- Support ERP initiatives, enhancements, and integrations centered around D365 Finance & Operations (preferred) or similar ERP systems
- Collaborate with internal teams and vendors to design and support integrations with systems such as WMS, EDI, planning tools, financial systems, or manufacturing systems
- Participate in integration design, mapping, testing, and documentation
- Provide functional support for D365 FO modules such as Finance, Supply Chain, Production, Procurement, or Inventory (depending on company usage)
- Assist with ERP configuration, workflows, enhancements, reporting, and troubleshooting.
- Apply knowledge of CPG business processes such as demand planning, production scheduling, procurement, distribution, and trade compliance
- Bridge business requirements with technical solutions aligned to CPG best practices
- Support initiatives related to supply chain optimization, forecasting, manufacturing, logistics, and inventory accuracy
QUALIFICATIONS & EDUCATION: - Bachelor's degree in information technology, Business Administration, Computer Science, or related field
- Minimum five (5) years of experience as an IT Project Manager and/or Business Analyst
- Proven experience delivering IT projects using Agile, Waterfall, or hybrid methodologies
- Experience with D365 Finance & Operations strongly preferred
- Excellent analytical, problem-solving, and documentation skills
- Demonstrated ability to communicate effectively with both technical and non-technical stakeholders
- Experience working with integrators, vendors, and cross-functional business units
