Aramark

IT Project Manager

Aramark$88K — $105K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology, Business, or related field, or equivalent experience.
  • 3-5 years as an IT Project Manager or in a comparable role.
  • Proven track record in leading enterprise technology projects, overseeing scope and go-live readiness.
  • Strong grasp of project management fundamentals, including scope, schedule, budget, and risk management.
  • Experience in full project lifecycle delivery, from scoping to stabilization oversight.
  • Familiarity with hospitality-related systems like PMS, POS, and CMMS preferred.
  • Excellent communication skills, capable of presenting to senior executives.

Responsibilities

  • Assist in creating and improving an IT delivery playbook for project execution.
  • Establish governance standards and templates to enhance project consistency.
  • Lead multiple complex business systems projects to exceed expectations on time and within budget.
  • Own the entire project lifecycle from initiation to go-live and transition.
  • Identify and mitigate risks, constraints, and dependencies for seamless execution.
  • Manage mobilization efforts for new business alignments across technology and vendor ecosystems.
  • Communicate effectively with internal leaders and external vendors to drive project phases.

Benefits

  • Opportunity for professional growth into leadership roles.
  • Engagement in diverse technological initiatives.
  • Collaboration with cross-functional teams across the organization.
Full Job Description
Job Description

The IT Project Manager plays a critical role in driving the successful delivery of both Enterprise and Aramark Destinations line-of-business (LOB) technology initiatives across the Aramark Destinations portfolio. This role is responsible not only for leading complex projects, but also for helping institutionalize how technology solutions are scoped, sequenced, deployed, and brought to go-live readiness through the development and adoption of a standardized IT delivery playbook.
Reporting to the LOB Director of Technology Portfolio & PMO, this individual partners closely with business leaders, technical teams, vendors, and key stakeholders to ensure systems and services are delivered with clarity, discipline, and consistency. The role is accountable for exceeding client expectations while adhering to budget and timeline commitments and enabling long-term operational success. Success in this role requires a strong blend of project leadership, critical thinking, process discipline, and executive-level communication.

Job Responsibilities

IT Delivery Playbook & Governance
  • Assist in the development, documentation, and continuous improvement of an IT delivery playbook that defines how systems and services are:
    • Scoped and justified
    • Designed and architected
    • Deployed and transitioned to operations
    • Supported post go-live (including stabilization, ownership, and lifecycle management)
  • Establish repeatable standards, templates, and governance checkpoints that drive consistency, transparency, and predictability across IT projects.
  • Ensure alignment between project delivery practices and enterprise IT, security, financial, legal, and operational standards.

Project Leadership & Execution
  • Lead complex business systems projects that exceed client expectations while being delivered on time and within budget.
  • Manage multiple concurrent projects of varying size, complexity, and risk across the portfolio.
  • Own project lifecycle management from inception and business case development through implementation, go-live, and transition to support.
  • Proactively identify risks, dependencies, and constraints; develop mitigation strategies to maintain forward momentum.

Mobilization & Transition Management
  • Lead end-to-end mobilization efforts for new business transitions, ensuring operational readiness across technology, infrastructure, and vendor ecosystems.
  • Develop and execute mobilization plans, aligning timelines, resources, and cross-functional teams (IT, Operations, Finance, HR, Legal, Supply Chain, etc.).
  • Establish governance and communication frameworks, including status reporting, risk tracking, and executive-level updates.
  • Coordinate system cutovers, data migrations, vendor transitions, and post-go-live stabilization to ensure seamless Day 1 readiness and continuity of operations.

Stakeholder Collaboration & Communication
  • Collaborate with internal business leaders, IT partners, and external vendors to ensure effective management of all project phases.
  • Build and maintain strong working relationships across the Aramark operating portfolio.
  • Communicate clearly and effectively-both verbally and in writing-to audiences with varying technical and business backgrounds.
  • Facilitate alignment across stakeholders when priorities, scope, or constraints conflict.

Issue Resolution & Continuous Improvement
  • Partner with project stakeholders to resolve issues, remove roadblocks, and sustain momentum.
  • Identify opportunities for system and process consolidation to drive operational efficiency, reduce cost, and improve scalability.
  • Apply lessons learned to continuously improve delivery outcomes and organizational maturity.

Executive Reporting & Visibility
  • Develop and present clear, meaningful project status and health reporting for executive leadership.
  • Translate complex project and system information into actionable insights for decision-makers.
  • Provide concise updates on risks, financials, timelines, and outcomes to support informed governance decisions.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience.
  • 3-5 years of experience working as an IT Project Manager or in a comparable project delivery role.
  • Proven experience leading enterprise or LOB technology projects, with ownership of scope, sequencing, and go-live readiness.
  • Strong knowledge of project management fundamentals across scope, schedule, budget, risk, and change management.
  • Experience delivering projects end-to-end, from intake and scoping through implementation and stabilization oversight.
  • Familiarity with hospitality and operational systems such as PMS, POS, CMMS, Payments, and Activity/fulfillment platforms preferred.
  • Demonstrated ability to collaborate effectively with business leaders, technical teams, vendors, and external project managers.
  • Strong written and verbal communication skills, including the ability to present clearly to senior and executive stakeholders.
  • Highly organized, process-oriented, and capable of driving outcomes in a fast-paced, matrixed environment.

Individual contributor with the potential to grow into future people leadership.

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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