Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Accountable for enterprise-wide excellence in IT program and project delivery. Owns the delivery framework, standards, and continuous improvement of IT program and project execution across the institution. Ensures that approved programs and projects are executed consistently, predictably, and in alignment with institutional standards and outcomes.

Responsibilities

KEY RESPONSIBILITIES:
1. Owns institutional standards for IT program and project delivery, including methodologies, quality controls, and delivery metrics
2. Ensures approved programs and projects are executed in alignment with PMI standards for scope, schedule, cost, quality, risk, and stakeholder management
3. Establishes and maintains scalable delivery frameworks that balance standardization with flexibility based on project size, complexity, and institutional context
4. Identifies delivery risks, issues, and constraints early and provides actionable mitigation strategies to sponsors and leadership
5. Partners with sponsors and business owners to define success metrics, outcomes, and benefits realization plans
6. Tracks delivery performance and benefits realization throughout the project and program lifecycle
7. Ensures post-implementation reviews are completed and that lessons learned are incorporated into delivery standards and practices
8. Leads continuous improvement of delivery processes, tools, templates, and execution practices
9. Use metrics, audits, retrospectives, and delivery reviews to improve predictability and delivery maturity
10. Mentors, coaches, and supports project and program managers to strengthen delivery capability and professional practice across the institution
11. Defines delivery competency models, role expectations, and career pathways aligned with process frameworks, in partnership with leadership
12. Serves as a trusted advisor on delivery feasibility, capacity planning, execution tradeoffs, and delivery readiness
13. Provides leadership with accurate delivery metrics, insights, and execution intelligence to support decision-making
14. Partners with functional, academic, and technical leaders to enable successful program and project outcomes across the institution

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in business, information technology, engineering, or a related field.

Required Experience
Seven (7) years of experience leading complex projects and programs in a PMI-aligned environment, with demonstrated accountability for delivery outcomes and standards, execution discipline and process improvement, mentoring project teams and delivery maturity.

Preferred Qualifications

Additional Preferred Qualifications
Project Management Professional (PMP) certification, Program Management Professional (PgMP), PMI Agile Certified Practitioner (PMI-ACP), or other PMI credentials

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Experience building, standardizing, or maturing delivery practices or a Project Management Office (PMO) within a higher education or similarly complex institution
Demonstrated experience leading or enabling organizational change initiatives at scale
Demonstrated experience supervising and mentoring IT or other project delivery teams

Knowledge, Skills, & Abilities

ABILITIES
Demonstrated ability to lead enterprise-scale initiatives with multiple dependencies and diverse stakeholders
Able to influence, mentor, and guide project and program managers without direct supervisory authority
Able to handle multiple tasks, initiatives, or projects at one time meeting assigned deadlines

KNOWLEDGE
Advanced knowledge of PMI frameworks, project and program management methodologies, and delivery governance
Strong understanding of benefits realization, outcome tracking, and post-implementation evaluation
Proven experience improving delivery maturity through process improvement, metrics, and quality management

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Skilled in stakeholder engagement across executive, academic, functional, and technical environments
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf