Johnsonville Location: Global Headquarters
Position Overview
The IT Platform Solutions Engineer is responsible for configuring and maintaining the organization's IT platforms and systems. This role involves collaborating with cross-functional teams to design, implement, and optimize IT infrastructure and ensure seamless operation. The IT Platform Solutions Engineer plays a critical role in supporting and enhancing the reliability, performance, and security of IT platforms.
Responsibilities
• Configure, deploy, and maintain IT platforms, coordinating with requisite Cloud Server Administrators and Platform Solutions Architects advising on servers, storage, networking, and virtualization needs
• Implement and optimize hardware and software configurations to meet performance and scalability requirements
• Define, implement, and continuously improve observability solutions (metrics, logs, traces, health checks, alerts) to proactively monitor platform health and ensure system stability
• Monitor platform performance and conduct regular analysis to identify, troubleshoot, and remediate bottlenecks and inefficiencies
• Partner with security teams to embed security as a reliability concern, implementing secure-by-design and defense-in-depth practices across platforms
• Collaborate with the security team to identify and mitigate potential vulnerabilities and risks
• Engineer automation to eliminate manual toil, including platform provisioning, configuration, remediation, and routine operational tasks
• Implement and maintain configuration management and desired-state tooling to ensure consistency, repeatability, and compliance across environments
• Create and maintain comprehensive documentation for platform configurations, processes, and procedures
• Respond to and resolve platform-related issues, collaborating with support teams and vendors as necessary.
• Participate in on-call rotation to provide timely support for critical incidents.
Education
• A background in Computer Science, Engineering, or related Discipline. Bachelors Degree or equivalent desirable
Experience
• IT experience: Minimum 5 years direct experience working with platform solutions, in a role involving configuration, troubleshooting, maintenance, monitoring and deployment
• Preferred 3+ years of direct experience supporting vendor platform technologies relevant for the position
• Experience with cloud platforms (e.g., AWS, Azure)
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)
Skills
• Demonstrated expertise for the vendor software platforms to be managed (i.e. SAP, Jitterbit, o9)
• Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Ansible)
• Excellent problem solving and analytical skills
• Growth mindset and a willingness to learn new skills, technologies, and frameworks
• Working knowledge of DevOps and CI/CD principles and practices
Other Requirements
• Willingness to work hours outside of normal hours as needed
• Ability to travel
• On-call rotation (7x24) with other team members
Benefits and Compensation
Members have potential for a monthly bonus and 401k with a company match. Members also have access to terrific benefits including affordable medical, dental and vision coverage; flexible spending accounts; disability and life insurance; and fertility and adoption assistance. Johnsonville also offers competitive paid time off, including paid parental time off, as well as access to the 24/7 onsite fitness center, and onsite medical clinic! Exact compensation may vary based on skills, experience, and location.
Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future.
