Salary: $72.16 - $95.86 Annually
Location : FL 34471, FL
Job Type: Full-Time
Job Number: 0725
Department: Information Technology
Opening Date: 07/02/2025
Closing Date: Continuous

Description
GENERAL DESCRIPTION OF POSITION
This is a highly technical position, requiring skills necessary to deal with all aspects of physical security, networked systems, firewalls, security tools and servers including configuration, troubleshooting/repair, installation, and maintenance for Information Technology, Public Works, Airport, Electric & Water SCADA. This position encompasses technical support, customer service, computer equipment inventory, network security, operations technology, ICS, and SCADA. Reports to the Assistant Director of Cyber & Physical Security

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Monitors Physical Access Control Systems including network, hardware and software. Develops and maintains physical security standards and ensures compliance with regulatory requirements. This duty is performed Weekly.
2. Responsible for installation, configuration, data analysis, repair, maintenance, and upgrade of the Network Video Recorder (NVR) system and cameras used for site monitoring and security. This duty is performed Weekly.
3. Manages and maintains contracted security guard force to ensure all post orders and duties are fulfilled. This duty is performed Weekly.
4. Responsible for analysis, design, configuration, security, implementation, diagnostics, performance tuning, installation, configuration, diagnosis, repair, maintenance, and upgrade of SCADA network including all hardware, application software, operating systems, and peripheral devices. This duty is performed Weekly.
5. Conducts vulnerability assessment and analysis to networked devices and provide remediation plans.
6. Develops and maintains appropriate data backup and recovery strategy and procedures for internal networks and systems.
7. Maintains and implements network switches, wireless access points, firewalls, and other network equipment from various vendors and manufactures.
8. Responsible for maintaining full IT and OT network documentation including network diagrams with detail describing functionality of all network components and inter-relationships as well as computer networking standards and procedures.
9. Responsible for maintaining an accurate asset inventory of all IT and SCADA network systems.
10. Required to work overtime, or alternate hours as necessary for the efficient operation of the IT and OT networks.
11. Leverage current and emerging threat information to better prevent, detect, and respond to security events.
12. Ensure that all monitoring and response efforts are clearly and consistently documented and retained for historical analysis and reporting purposes
13. Evaluates new technology and products and makes recommendations for the enhancement and expansion for pro-active network security and growth.
14. Sets up and configure real-time monitoring of all mission critical devices on the IT and OT networks.
15. Acts as the primary Subject Matter Expert for compliance with regulatory standards and best practices such as NIST, AWIA, NERC-CIP, CIS, etc.
Perform any other related duties as required or assigned.

Minimum Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.
The requirements listed below are representative of the knowledge, skill, and or ability required.

EDUCATION AND EXPERIENCE
Graduation from an accredited 4-year college with major coursework in Computer Engineering or related field. Minimum of 2 - 4 years of paid experience in administration or management of computer hardware, software, and networking.
Must possess Network+ and Security+ certifications.
An equivalent combination of training and professional experience may substitute for educational requirements.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain a valid Florida Operator Driver's License with an acceptable driving record.
CompTIA A+, CompTIA Network+, CompTIA Security+, or CompTIA CSIS

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
CompTIA CySA+ obtain within 1-year of employment
Global Industrial Cyber Security Professional (GICSP) obtain within 2-years of employment
ISC2 Certified Information Systems Security Professional (CISSP) obtain within 3-years of employment
Supplemental Information

COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

SUPERVISION RECEIVED
Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor.

PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele.

MENTAL DEMAND
Intense mental demand. Operations requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.

ANALYTICAL ABILITY / PROBLEM SOLVING
Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk.

ACCURACY
Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision.

PUBLIC CONTACT
Occasional routine contacts with persons outside the organization.
This would include contacts with systems integrators, suppliers, mail service, etc.

EMPLOYEE CONTACTContacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken.
Also, important contacts with associates as required in advanced supervisory jobs.

SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key,
Alphanumeric Data Entry,
Contact Management, Database, Enterprise Resource Planning, Spreadsheet.
Word Processing/Typing Basic.
Human Resources Systems, Payroll Systems.
Presentation/PowerPoint.
Programming Languages.

OTHER SKILLS
1. Ability to communicate clearly and politely either in person, by phone, or by two-way radio.
2. Knowledge of the operation, maintenance, adaptability, limitations and safety precautions of the particular equipment to which assignments are made.
3. Must possess the physical strength and agility to operate heavy equipment over rough terrain, occasionally under adverse weather conditions.
4. Ability to follow established shop procedures.
5. Ability to work outdoors in various weather conditions.
6. Ability to maintain detailed technical records and reports.
7. Ability to remain calm in stressful situations.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is
regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell.
The employee must occasionally lift and/or move up to 50 pounds, regularly lift and/or move up to 10 pounds, regularly lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and color vision.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is
regularly exposed to work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, outdoor weather conditions, wet or humid conditions, risk of electrical shock.
Frequently exposed to extreme cold.
Occasionally exposed to toxic or caustic chemicals, extreme heat, vibration.
The noise level in the work environment is usually loud.

ADDITIONAL INFORMATION
Must reside within 45 minutes of City Hall (151 SE Osceola Avenue).
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance

We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance

For full time employees, we offer both single and family dental coverage.
Vision Insurance

For full time employees, we offer both single and family vision coverage.
Life Insurance

For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability

Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA

Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance

We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center

The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance

For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critical Care Insurance

Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.
Supplemental Accident Insurance

Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.
Legal Plan Insurance

Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.
Deferred Compensation Plan

Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.
Direct Deposit

Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.
Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.
Discounts - Theme Park

Discounts are available to all non-temporary employees at the time of employment.
Employee Assistance Program (EAP)

The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.
Holidays and Paid Time off

The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.
Retirement Plan

All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.
Training Programs

The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.
Tuition Reimbursement

All regular, full-time employees are eligible to participate in the tuition reimbursement program.
01

Do you possess a valid State of Florida Operator Driver's License with an acceptable driving record OR If you possess a valid out of state license, do you have the ability to obtain a Florida driver's license prior to employment?

• Yes
• No

02

Do you have a high school diploma or GED?

• Yes
• No

03

Please select your level of paid experience in administration or management of computer hardware, software, and networking.

• None
• 1 year
• 2 years
• 3 years
• 4 + years

04

Please select your level of education with major coursework in Computer Engineering or related field.

• None
• Assoicate Degree
• Bachelor's Degree
• Master's Degree

05

Do you possess Network+ and Security+ certifications?

• Yes
• No

06

Do you understand that you must obtain the CompTIA CySA+ obtain within 1-year of employment?

• Yes
• No

07

Do you understand that you must obtain the Global Industrial Cyber Security Professional (GICSP) obtain within 2-years of employment?

• Yes
• No

08

Do you understand that you must obtain the ISC2 Certified Information Systems Security Professional (CISSP) obtain within 3-years of employment?

• Yes
• No

09

Required Testing:I do hereby affirm that I will complete the required testing online. I also affirm that no one, other than myself, will test in my place, or assist in its completion.

• yes
• no

10

If you feel you qualify for this position due to an equivalent combination of training, education and experience, please explain below:
11

I understand and agree with the following statements: * All background, education and work history will be verified once an offer of employment has been extended and accepted.* Any false or incomplete answer may be grounds for not employing me or for dismissing me after I begin work.

• Yes
• No

Required Question