Position Summary

This position serves as the IT Operations Manager responsible for leading the IT Operations Unit within DFI.

Additional responsibilities include:

• Supervising a team of approximately 10 staff comprised of both full-time employees and contractors
• Ensuring the effective service delivery of technology in support of the agency's mission
• Overseeing and directing section projects, operations, and incident response
• Providing advanced technical expertise in systems hardware, software, and infrastructure
• Assisting with budget development, vendor management, and expenditure tracking
• Collaborating with other IT leaders and agency personnel on technical initiatives
• Assisting the IT Director with the development and implementation of technical strategies and solutions in support of the agency's mission

Salary Information

This position is in schedule-range (70-02) with an annual salary of $114,400 - $135,200 (or $55 - $65 per hour), plus excellent benefits . A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.

This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Qualifications

Qualified applicants must detail having experience performing all the following in order to be considered:

• Leading, managing, and/or supervising IT staff
• Leading and/or managing IT infrastructure projects
• Developing and leading IT improvement initiatives
• Considerable experience working with technical infrastructure and architecture (e.g., servers, engineered systems, networks, storage, databases)

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Vicki Kaul at [email protected] or 608-261-6302.

Deadline to Apply

All application materials must be received by 11:59 p.m. CST on August 12th, 2026.