IT Operations Infrastructure Manager - Columbia

State of South Carolina

$85K — $92K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, business administration, or related field.
  • 5-7 years of experience in telecommunications or information technology.
  • Experience managing physical and virtual server environments.
  • Proficiency in Windows, cloud-based systems, and network management.
  • Project management skills with experience in IT operations.

Responsibilities

  • Manage installation, configuration, and support of servers.
  • Evaluate and optimize server performance in real-time.
  • Streamline computing needs and develop cloud strategies.
  • Ensure statewide network reliability and security.
  • Build and maintain disaster recovery and business continuity programs.
  • Implement project management methodologies for cross-department communication.
  • Integrate data privacy and security compliance into infrastructure practices.

Benefits

  • Health and dental insurance options available.
  • Retirement plan options including defined benefit and contribution plans.
  • Paid vacation and sick leave.
  • Flexible work schedules and telecommuting options.
  • Tuition assistance and employee discounts on various services.
Full Job Description
Salary: $85,000.00 - $92,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 190950
Agency: Department of Employment and Workforce
Division: Information Technology
Opening Date: 07/29/2026
Closing Date: 8/9/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Please apply online.
Class Code:: AM55
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC07
Hiring Range - Min.: $85,000.00
Hiring Range - Max.: $92,000.00
Job Responsibilities
Job Description

Are you a talented IT professional with experience managing physical and virtual servers? Do you want to make an impact? Join our team at DEW!

Our Infrastructure Manager serves within IT Operations and manages, administers, develops, and supports the agency's infrastructure. This role provides technical assistance on Windows, cloud-based systems, network and resolving operational problems. This includes installing, troubleshooting, implementing, integrating, securing, and developing evolving strategies for the data center, network, VMware environment, and physical servers.

Key Responsibilities
  • Manage physical and virtual server installation, configuration, and support.
  • Evaluate, monitor, troubleshoot, and optimize server environment.
  • Streamline agency's computing needs and plan for cloud-based technology.
  • Ensure network and reliability statewide.
  • Build and administer disaster recovery/business continuity program.
  • Establish project management approach for communication to various departments.
  • Ensure continuous improvement of Infrastructure team through regular assessments.
  • Integrate data privacy and system security compliance into Infrastructure team function.

If you're ready to take on this challenge and help support South Carolina's workforce system, please apply. We look forward to hearing from you!

Minimum and Additional Requirements

Education and Experience
A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

Knowledge of the principles and techniques of planning programs and work activities in an information technology environment. Ability to plan and supervise the implementation of short- and long-range information technology-based activities and objectives. Ability to plan, organize, direct, and review the work of technical personnel.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

What is your highest level of education?
  • Less than a twelfth grade education
  • High school diploma or equivalent
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree or higher

02

Please select which of the below you have experience in/with.
  • Server Infrastructure
  • VMWare
  • CCNA Certification
  • Firewall administration
  • SAN
  • None of the above

03

Have you ever been employed by the State of South Carolina?
  • Yes
  • No

04

If yes, when and what agency/agencies? If no, enter "N/A".
05

Do you have management experience?
  • Yes
  • No

06

If you answered 'yes', please explain. If 'no', please enter N/A.
07

At SCDEW, a previous criminal offense or involuntary termination from prior employment are not automatic disqualifiers from employment. The agency takes the totality of a person's work history and background into consideration when making job offers. However, we do expect that individuals provide truthful and complete answers during the application process. Any misrepresentation could result in withdrawal of a pending job offer or termination of employment if selected for hire. By checking "yes" I am certifying that the work history listed on my application is accurate and that I have disclosed all involuntary terminations and any prior criminal convictions (excluding convictions occurring as a minor) regardless of age of offense.
  • Yes
  • No

08

How did you hear about this position with SC DEW?
  • Indeed.com
  • LinkedIn
  • Facebook
  • Twitter
  • SC State Jobs Website - careers.sc.gov
  • NASWA Job Board
  • SC Works Center Referral
  • SC DEW Current or Former Employee
  • SC DEW Recruitment Communication or DEW Recruiter
  • Other

09

If "Other" selected, please specify.
10

The hiring salary range for this position is $85,000 - $92,000 per year. Are you willing to accept a position within this salary range?
  • Yes
  • No

11

Please provide the names, phone numbers, email addresses, and job titles of at least two (2) professional references that we may contact regarding your qualifications and experience. By providing this information, you consent to SC DEW contacting these individuals should you be selected for the position.
12

Will you be able to report to the office in Columbia, SC five days a week?
  • Yes
  • No

Required Question

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