IT Manager

Spirit of Math Schools

$75K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive IT experience with leadership responsibilities
  • Strong expertise in Microsoft 365 administration and support
  • Experience with cloud infrastructure and cybersecurity practices
  • Proven ability to manage relationships with Managed Service Providers (MSPs)
  • Strong analytical and problem-solving skills
  • Excellent communication with a focus on stakeholder engagement
  • Ability to handle multiple technology projects simultaneously

Responsibilities

  • Lead and optimize the technology ecosystem at Spirit of Math
  • Manage user access, security policies, and governance
  • Oversee daily IT operations and act as an escalation point for issues
  • Enhance cybersecurity and disaster recovery capabilities
  • Support mission-critical platforms, improving functionality and user experience
  • Identify modernization opportunities and increase operational efficiency
  • Manage technology projects and ensure alignment with business needs

Benefits

  • Collaborative work environment with a focus on innovation
  • Opportunity to shape technology strategy
  • Hands-on role that combines leadership with day-to-day IT operations
  • Regular interaction with educational technology and solutions
  • Ongoing professional development and growth opportunities
  • Supportive organization that encourages problem-solving and continuous improvement
Full Job Description
Spirit of Math is seeking a hands-on IT Manager to lead and support the technology that powers our campuses, employees, and growing educational platforms.

This role combines strategic leadership with practical execution. You will oversee Microsoft 365, infrastructure, cybersecurity, enterprise systems, technology projects, and vendor relationships while helping drive innovation and operational excellence across the organization.

We're looking for a proactive and solutions-focused IT leader who enjoys solving problems, improving systems, and making a meaningful impact. This is an opportunity to shape technology strategy while remaining actively involved in the day-to-day initiatives that support organizational growth and success.

Role Overview

The IT Manager is responsible for the day-to-day management and long-term evolution of technology across Spirit of Math's corporate and campus environments. Reporting as a key technology leader within the organization, this role oversees infrastructure, Microsoft 365 administration, cybersecurity, enterprise systems, vendor relationships, and technology projects.

This role offers the best of both worlds-providing leadership and vision while remaining actively involved in the technology that powers our organization. We are looking for someone who enjoys rolling up their sleeves, driving improvements, and delivering practical solutions that make a measurable impact.

Key Responsibilities
  • Lead and optimize Spirit of Math's technology ecosystem, including Microsoft 365 (Teams, SharePoint, Exchange, OneDrive, Intune), enterprise applications, cloud infrastructure, networking, endpoint management, and core business systems;
  • Manage user access, identity management, device administration, security policies, and governance to ensure a secure and efficient technology environment;
  • Oversee day-to-day IT operations across corporate and campus locations, acting as the escalation point for complex technical issues and ensuring high-quality support through internal resources and external Managed Service Providers (MSPs);
  • Strengthen cybersecurity, risk management, data protection, privacy, business continuity, backup, and disaster recovery capabilities across the organization;
  • Support and enhance mission-critical platforms, including the Student Information System (SIS), by collaborating with internal developers and external vendors to improve integrations, functionality, reliability, and user experience;
  • Identify opportunities to modernize systems, automate processes, improve collaboration, and increase operational efficiency through technology solutions;
  • Lead technology projects from planning through implementation, managing project scope, budgets, timelines, vendors, and stakeholder expectations;
  • Partner with leaders across the organization to understand business needs, develop technology strategies, and deliver practical solutions that support organizational growth and objectives;
  • Maintain technology standards, documentation, policies, and procedures while ensuring technology investments deliver measurable value to the organization.


Qualifications
  • Minimum of five (5) years of progressive Information Technology experience, including leadership responsibilities;
  • Strong experience administering and supporting Microsoft 365 environments;
  • Experience with cloud infrastructure, endpoint management, identity and access management, and cybersecurity practices;
  • Experience managing Managed Service Providers (MSPs) and third-party technology vendors;
  • Strong analytical, troubleshooting, and problem-solving skills;
  • Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders;
  • Demonstrated ability to manage multiple priorities and technology initiatives simultaneously;
  • A proactive, ownership-driven approach with a strong commitment to continuous improvement.


Preferred Qualifications
  • Experience working within educational organizations or multi-site environments;
  • Experience supporting Student Information Systems (SIS) or custom business applications;
  • Knowledge of Intune, SharePoint architecture, Power Automate, Microsoft security and compliance solutions, and related technologies;
  • Experience developing IT policies, governance practices, and technical documentation.


Work Schedule and Location

This is a full-time position based at Spirit of Math Headquarters located at 49 Gervais Drive, Toronto, Ontario. The successful candidate should expect to travel periodically between the Head Office and campus locations to provide on-site support, lead initiatives, collaborate with stakeholders, and support operational and technology needs.

Please note that we may use artificial intelligence (AI) tools at certain stages of the hiring process to assist in screening, assessing, or selecting applicants for this position. These tools are used as a supplement to human review, and all final hiring decisions are made by our Hiring team.

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