IT Manager & Salesforce System Administrator

JumpStartMD

$83K — $104K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of IT experience, including at least 2 years in a leadership role.
  • 2+ years hands-on Salesforce Administration experience; Salesforce Certified Administrator preferred.
  • Experience in healthcare or technology-enabled healthcare organizations highly preferred.
  • Strong understanding of networks, servers, and operating systems (Windows, Linux, Mac).
  • Hands-on experience with cloud technologies (AWS, Azure, GCP) and Office 365.
  • Experience managing Salesforce integrations with third-party tools.
  • Excellent communication skills for technical and non-technical user support.

Responsibilities

  • Manage IT operations including networks, servers, devices, and security.
  • Lead IT staff, including offshore/remote team members.
  • Oversee employee onboarding/offboarding, device provisioning, and software access.
  • Serve as the primary Salesforce Administrator managing user access and reports.
  • Partner with cross-functional teams to build and optimize Salesforce workflows.
  • Maintain data integrity and enforcement of governance across platforms.
  • Troubleshoot and resolve technical issues for employees.

Benefits

  • Opportunity for growth within a best-in-class health and wellness program.
  • Access to comprehensive medical, dental, and vision benefits for part-time employees.
  • Participate in a 401(k) plan with a company match.
  • Accrued paid time off to foster work-life balance.
  • Receive 4 annual paid wellness days for health prioritization.
  • Access free wellness services and discounted products related to health.
Full Job Description
Your Next Adventure: IT Manager with Salesforce System Administration
ReportingTo: Director of System Operations
Location: Work remotely, but have the ability to travel to all 14 clinics when needed. Bay Area preferred
Classification: Regular, Full Time, Non-Exempt
Schedule: Monday - Friday, 40 hours

Who You Are:

We're looking for an experienced IT Manager with Salesforce System Administration expertise to lead our technology operations and support our growing team. In this role, you'll oversee IT infrastructure, manage a small team, and partner with internal stakeholders to keep our systems running smoothly. You'll also serve as the primary Salesforce Administrator, supporting system optimization, integrations, and data integrity across the organization.

DUTIES & RESPONSIBILITIES

  • Manage IT operations including networks, servers, devices, and security.
  • Lead and support IT staff, including offshore/remote team members.
  • Oversee employee onboarding/offboarding, device provisioning, and software access.
  • Serve as the primary Salesforce Administrator - manage user access, page layouts, validation rules, flows, and reports/dashboards.
  • Partner with cross-functional teams to design, build, and optimize Salesforce workflows and integrations with other business systems (e.g., HubSpot, Elation Health, Office 365).
  • Maintain data integrity and enforce governance across all platforms.
  • Troubleshoot and resolve technical issues for employees across the company.
  • Partner with DevOps to support container-based development environments.
  • Maintain IT and Salesforce policies, processes, and documentation.
  • Support company facilities, including office moves and closures.


QUALIFICATIONS AND REQUIREMENTS

  • 5+ years of IT experience, with at least 2 years in a leadership role.
  • 2+ years of hands-on Salesforce Administration experience (Salesforce Certified Administrator preferred).
  • Experience working in healthcare, wellness, aesthetics and technology enabled healthcare organizations highly preferred.
  • Strong knowledge of networks, servers, and operating systems (Windows, Linux, Mac).
  • Hands-on experience with cloud technologies (AWS, Azure, GCP) and Office 365.
  • Experience managing integrations between Salesforce and third-party tools.
  • Excellent communication skills and ability to support both technical and non-technical users.
  • Strong problem-solving skills and ability to manage multiple priorities.


WHAT WE OFFER

  • Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally.
  • Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions
  • Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.
  • Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.
  • Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.
  • Wellness Support:
    • Receive 4 annual paid wellness days to prioritize your health.
    • Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy).
    • Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.)


Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us!

The pay range for this role is:

40 - 50 USD per hour (Burlingame / HQ)

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