Safe Fleet

IT Manager

Safe Fleet • $95K — $115K *
San Antonio, TX 78228In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, information technology, or related field
  • 5+ years of experience with ERP administration focusing on Epicor
  • Proven administration of Epicor Kinetic ERP in cloud/on-premises
  • Strong knowledge of Epicor Kinetic modules: Manufacturing, Inventory, Order Management, Financials
  • Experience with Epicor configuration, customization, and troubleshooting
  • Familiarity with networking and security principles
  • Skilled in desktop and hardware support

Responsibilities

  • Administer and support the Epicor ERP system
  • Configure and set up users within the system
  • Customize dashboards and reports based on user needs
  • Troubleshoot and resolve application issues as they arise
  • Support upgrades and system integrations
  • Provide first-level user support and assist with manufacturing systems
  • Collaborate with Corporate IT for escalations and project alignment
  • Maintain system documentation and user training materials
  • Provide after-hours support for critical issues or maintenance
  • Track help desk tickets and escalate issues when necessary

Benefits

  • Collaborative work environment with Corporate IT across initiatives
  • Opportunity for professional development through system documentation and training creation
  • Involvement in both cloud and on-premises ERP environments
  • Responsibility for diverse aspects of IT support, enhancing skill sets
  • Potential for flexible working hours, accommodating after-hours support requirements
Full Job Description
Description

Job Description: Information Technology Manager

FLSA Status: Exempt

Reports to: James Sharkey, President

POSITION SUMMARY

The IT Manager oversees the administration and support of the Epicor Kenetic ERP system at PSI, ensuring system performance, user support, and integration with shop floor operations. This role provides local IT support, collaborates with Corporate IT on broader initiatives, and maintains system documentation and training materials. The ideal candidate has strong Epicor Kenetic experience in a manufacturing setting and can work independently, including after-hours support when needed.

Key Responsibilities:

  • Administer and support the Epicor ERP system, including:
  • System configuration and user setup
  • Dashboard and report customization
  • Troubleshooting and resolving application issues
  • Supporting upgrades and integrations
  • Provide first-level support for PSI and assist with manufacturing shop floor systems
  • Deliver desktops, hardware, and basic network support to local users
  • Collaborate with Corporate IT for escalations, guidance, and project alignment
  • Maintain system documentation and user training materials.
  • Provide after-hour support as needed for critical issues or maintenance.
  • Track and manage help desk tickets, escalating issues when necessary to ensure timely resolution


Requirements

Education:

  • Bachelor's degree in computer science, information technology, or related field


Qualifications:

  • 5+ years of experience in ERP administration and support, with a focus on Epicor.
  • Proven experience administering Epicor Kinetic ERP in a cloud or on-premises environment
  • Strong understanding of Epicor Kenetic modules such as Manufacturing, Inventory, Order Management, and Financials.
  • Epicor configuration, customization, and troubleshooting
  • Supporting manufacturing operations and shop floor systems
  • Networking and security principles
  • Desktop and hardware support
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple priorities
  • High level familiarity with system integration and development
  • Knowledge of business process modeling and workflow automation

About Safe Fleet

Safe Fleet is a leading global provider of safety solutions for fleet vehicles. The company designs, manufactures, and sells a wide range of products that help improve the safety and efficiency of commercial and emergency vehicles. Safe Fleet's products include lighting and electronics, mirrors and vision systems, seating and restraint systems, and more. The company serves a variety of industries, including transportation, construction, waste management, and public safety. Safe Fleet is committed to innovation and sustainability, and is dedicated to helping its customers operate safer, smarter, and more efficiently.
Learn more about Safe Fleet
Size
1,600 employees
Industry
Manufacturing & Automotive
Net Income
$20 million
Founded
2013
5 Year Trend
+5%
Revenue
$500 million
NASDAQ
SFET
* Ladders Estimates

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