Job Title:
IT Manager II
Location:
OH - Columbus
What you'll do:
The IT Manager II – Monitoring & Tools is responsible for leading the enterprise Monitoring, Observability, and Tools engineering team. This role ensures the availability, performance, and reliability of critical infrastructure, applications, and cloud services through effective monitoring strategies, platform governance, and operational excellence.
The position provides leadership over enterprise monitoring platforms, including application performance monitoring (APM), infrastructure monitoring, logging, and alerting solutions. The role drives standardization of observability practices and partners with Infrastructure, Cloud, Security, and Application teams to deliver scalable, compliant, and high-performing solutions.
This role is critical for enabling proactive issue detection, reducing incidents, and driving continuous improvement across enterprise services.
Lead and manage the Monitoring & Tools engineering team, including observability, logging, and alerting platforms
Drive cross-functional collaboration across Infrastructure, Network, Security, Cloud, and Application teams
Own and manage enterprise monitoring platforms, including APM, infrastructure monitoring, and log management tools
Ensure monitoring coverage across applications, infrastructure, cloud, middleware, and network services
Partner with Risk, Security, and Audit teams to support compliance, controls, and reporting
What you'll need:
Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent experience
7+ years of experience in Monitoring, Observability, Infrastructure Engineering, or related disciplines
Hands-on experience with enterprise monitoring platforms (APM, infrastructure monitoring, logging, alerting tools)
Experience with tools such as Datadog, Splunk, Dynatrace, AppDynamics, or similar platforms
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
