The Opportunity

We are seeking an IT Manager to own the day-to-day operation of our workforce technology and systems, keeping our employees securely provisioned, our devices compliant, and our IT infrastructure running smoothly as we scale at high velocity.

This is a critical role for someone who can manage our Google Workspace environment, administer our device management (MDM) program, and own the full employee technology lifecycle - from onboarding to offboarding. You will work closely with engineering, security/compliance, and executive leadership to keep the company's systems secure, accessible, and audit-ready as we grow.

This is not a purely administrative, ticket-routing role. You should be comfortable owning issues from detection to resolution, operating with high rigor, and driving problems to closure yourself rather than just flagging them, in a fast-moving startup environment.

We believe a successful IT function is defined not by simply keeping the lights on, but by proactive systems hygiene, strong access controls, and a seamless technology experience for every employee.

What You'll Own

• Administer Google Workspace, including user lifecycle management (onboarding/offboarding), group and access management, security settings, 2FA/SSO enforcement, and audit log reviews.
• Manage our MDM to ensure all endpoints are enrolled, encrypted, patched, and compliant with policy - remediating device-level issues directly.
• Run periodic access reviews across SaaS applications, ensuring least-privilege access and timely deprovisioning.
• Own new-hire IT provisioning and departure deprovisioning - accounts, devices, and application access.
• Manage vendor security reviews, DPAs/BAAs, and due diligence for new third-party tools.
• Maintain documentation for IT systems, access policies, and provisioning procedures, ensuring they reflect actual practice.
• Partner with security/compliance on remediation for identity and access-related control gaps.
• Support employees with day-to-day IT needs and troubleshooting as the team scales.

What We're Looking For

• Compliance & IT Ownership: You treat a broken system or access issue as a to-do item, not a ticket to route elsewhere - you drive resolution from detection to closure yourself.
• Operational Rigor: You maintain accurate, up-to-date systems documentation and keep access reviews running continuously rather than scrambling when something breaks.
• Workforce Systems Fluency: You're comfortable administering Google Workspace and MDM tooling directly - user lifecycle, access reviews, and endpoint compliance are second nature to you.
• Cross-Functional Collaboration: You partner effectively with engineering, security/compliance, and leadership, scoping and resolving issues and communicating clearly with non-technical stakeholders.
• High Ownership Mindset: You operate with follow-through in a high-velocity, fast-scaling environment, without needing heavy oversight.

Required Qualifications

• 3+ years of experience in IT administration, systems administration, or a similar role.
• Experience administering Google Workspace in a business environment (user lifecycle, security settings, access controls).
• Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint compliance.
• Experience with identity and access tooling (SSO/SAML, Google Cloud Identity, Okta, or similar).
• Strong organizational and follow-through skills - comfortable owning issues from detection to closure.
• Ability to write, maintain, and operationalize IT systems documentation and procedures.

Preferred Qualifications

• Experience in healthcare, healthtech, or another regulated data environment.
• Experience supporting enterprise customer security reviews or vendor due diligence processes.
• Working knowledge of cloud environments (GCP preferred).
• Experience partnering with a security/compliance function on shared control ownership.
• Certifications such as CompTIA A+/Network+/Security+, Google Workspace Administrator, or equivalent practical experience.

Compensation & Benefits

Base salary: $85,000-$120,000 + equity

Actual compensation will depend on experience, scope, and overall alignment with the role.

We offer competitive compensation, equity participation, healthcare coverage (medical, dental, vision), unlimited PTO, and a 401(k) with company match plus Roth option.