Position: IT Manager
Department: Paxiom IT
Reports To: IT director/ Group presidentLocation: Souderton, PA
Job Summary:The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 factories and 3 ERPs. This position serves as the liaison between Corporate IT and the business units within Paxiom. As the IT manager, you are responsible for working on segment-wide standards, managing the IT budget and improving Ebit by finding real cost savings.
1. Governance, Risk, and Compliance (GRC)- Ensure ongoing SOX compliance across all IT systems and processes.
- Oversee IT audits (internal and external), including evidence collection and remediation tracking.
- Maintain and update IT policies and procedures aligned with global regulatory requirements.
- Manage access controls, segregation of duties, and change management processes.
- Collaborate with Legal and Finance teams to ensure compliance with data privacy laws (e.g., GDPR, CCPA).
2. Strategic Planning & Leadership- Develop and execute a Paxiom IT strategy aligned with business goals.
- Lead digital transformation initiatives across manufacturing plants.
- Manage g IT budgets, forecasting, and cost optimization.
- Build and maintain a high-performing IT team.
- Represent IT in leadership meetings and strategic planning sessions.
3. Infrastructure & Operations- Work with corporate IT for network architecture, data centers, and cloud infrastructure.
- Ensure high availability and disaster recovery plans are in place and tested.
- Standardize and optimize IT service management in Jira (e.g., ITIL practices).
- Monitor and improve system performance, uptime, and scalability.
- Manage global vendor relationships and service-level agreements (SLAs).
4. Cybersecurity- Enforce cybersecurity strategy and incident response planning.
- Ensure security awareness training for all employees globally.
- Escalation point for cybersecurity events
- Respond to and report security incidents in compliance with SOX and other regulations.
5. Applications & Data Management- Oversee enterprise applications (ERP, CRM, HRIS, etc.) and their integration.
- Ensure data governance, quality, and lifecycle management.
- Support business intelligence and analytics initiatives.
- Manage software development and deployment pipelines, ensuring secure and compliant releases.
- Align application portfolios with business needs and global scalability.
6. Communication & Collaboration- Foster cross-functional collaboration between IT and other departments.
- Ensure global teams have access to collaboration tools (e.g., Teams, SharePoint).
- Support remote work infrastructure and policies.
- Communicate IT strategy, risks, and performance to stakeholders.
7. Innovation & Emerging Technologies- Evaluate and implement emerging technologies (AI, IoT, blockchain) where applicable.
- Promote a culture of innovation and continuous improvement.
- Lead pilot programs and proof-of-concept initiatives globally.
Education:A post-secondary degree or diploma in computer science, business intelligence or equivalent.
Experience and Skills:- Working with CRMs, Zoho
- Working with ERPs, Syspro,
- Working with Engineering tools, CAD, SolidWorks
- Managing distributed teams
- Very strong interpersonal skills
- Experience working with large data and creating reports
- Working in a Sox environment
Personal Attributes• Excellent analytical, mathematical and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly motivated and self-directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
