IT Managed Services Account Manager

Hyperion Managed Services

$70K — $95K *
Troy, MI 48085In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in Managed Services (MSP) or IT Services.
  • Strong business development and account management skills.
  • Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services.
  • Excellent communication, presentation, and negotiation abilities.
  • Proven track record of meeting sales or account growth objectives.

Responsibilities

  • Manage a portfolio of business clients.
  • Build trusted advisor relationships with key stakeholders.
  • Conduct regular account reviews and strategic planning sessions.
  • Identify opportunities for growth in managed services, cybersecurity, and cloud solutions.
  • Collaborate with technical teams to ensure exceptional service delivery.
  • Drive customer retention, satisfaction, and revenue growth.

Benefits

  • Competitive salary plus commission/bonus structure.
  • Comprehensive health and dental benefits.
  • 401 (k) with matching.
  • Profit Sharing
  • Professional development and certification support.
  • Flexible work environment.
  • Career growth opportunities within a fast-growing technology company.
Full Job Description
IT Managed Services Account Manager

Location: Hybrid
Employment Type: Full-Time

What You'll Do
  • Manage a portfolio of business clients.
  • Build trusted advisor relationships with key stakeholders.
  • Conduct regular account reviews and strategic planning sessions.
  • Identify opportunities for managed services, cybersecurity, cloud, and professional services growth.
  • Collaborate with technical teams to ensure exceptional service delivery.
  • Drive customer retention, satisfaction, and revenue growth.


What We're Looking For
  • Experience in Managed Services (MSP) or IT Services.
  • Strong business development and account management skills.
  • Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services.
  • Excellent communication, presentation, and negotiation abilities.
  • Proven track record of meeting sales or account growth objectives.


What We Offer
  • Competitive salary plus commission/bonus structure.
  • Comprehensive health and dental benefits.
  • 401 (k) with matching.
  • Profit Sharing
  • Professional development and certification support.
  • Flexible work environment.
  • Career growth opportunities within a fast-growing technology company.

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