Job DescriptionTo strategically lead, develop, and support robust logistics systems (WMS, WCS, 3PL integrations) across LVMH Beauty's multi-brand, multi-channel (B2B, B2C, E-commerce) operations in the Americas.
This role will drive process standardization, technological innovation, and team leadership to optimize our supply chain, ensure operational excellence, and support significant business growth, acting as a critical technology partner to our Logistics business users.
Supply Chain long term project - SPOC:- Lead all IT initiatives for the Supply Chain 2030 project, ensuring alignment with business objectives and effective implementation of best-in-class solutions across the Americas
- Note: Supply Chain 2030 is the company long term vision of Supply Chain tools, organization, locations ... to sustain the growth of the business
Change Request management- Lead the logistics domain in gathering, analyzing, and translating complex business requirements into robust, scalable IT solutions
- Partner with Business Stakeholders to define optimal solutions, oversee detailed specification development, manage project timelines, and ensure successful user acceptance testing and deployment
Support and Maintenance- Lead and mentor the logistics systems support team, overseeing the proactive identification, analysis, and resolution of production issues
- Implement continuous improvement initiatives to enhance system stability, performance, and user satisfaction
Other- Drive the implementation of new modules and applications based on market requirements and strategic business needs
- Provide strategic insights and recommendations to the program director on project status and support issues, and deliver comprehensive, data-driven reports on the logistics domain's performance and strategic initiatives
As Logistics subject matter expertProcess- Champion process standardization, data harmonization, and documentation across all logistics IT initiatives, actively promoting Agile methodologies to optimize project delivery
System expertise- Serve as the definitive expert and mentor for all business applications within the Logistics domain, providing strategic guidance and fostering a culture of continuous learning within the IS community.
New Implementations and Evolutions- Strategically lead the business fit analysis, gap identification, and scope definition for new implementations and evolutions, partnering closely with business stakeholders to evaluate and recommend optimal technological alternatives.
- Provide comprehensive leadership for the IS aspects of all new projects, overseeing planning, resource allocation, and cross-functional coordination
- Proactively manage communications, risk mitigation, and issue resolution among all project participants (IS and Business)
- Ensure successful project delivery from analysis and design through UAT, go-live support, and post-implementation training, while meticulously documenting all solutions and identified gaps for future reference and continuous improvement
- Ability to work on multiple tasks simultaneously
- Ability to analyze issues and requests and formalize a synthetic proposal on the functional changes
- Ability to understand and implement LVMH standard operating procedures
- Ability to work individually with little supervision and in a team with other department members, users or consultants
- Good communication and organizational skills
- Ability to animate business community
Reports directly to ERP & Middleware Factory Director
QualificationsKey competencies- Manhattan Scale
- Warehouse processes management
- Logistics functional skills
- Ideally experienced in international / multi-brands context + knowledge about luxury industry / retail industry
- Deep expertise in warehouse processes management across B2B, B2C, and e-commerce channels in a high-volume, multi-brand retail environment
Personal skills- Ability to analyze and summarize
- Good interpersonal and organizational skills
- Autonomous
- Excellent communication skills
- Proactive team player
- Strong strategic thinking and advanced problem-solving abilities
Profile- University degree in Computer Science or related field
- Fluent spoken & written English (+ good command of Spanish and French is an advantage)
- Minimum of 3-5 years of progressive experience in Logistics IT management, with a strong focus on WMS implementations and support (e.g., Manhattan Scale), ideally within a multi-national retail or luxury goods environment
Additional InformationLVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $95,000.00 - $120,000.00.
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
