What you'll be doing
Endurance runs on its systems: the laptops, networks, identity, and security stack behind a team designing, building, and deploying power plants on the seafloor. This role owns all of it. You will be our first full-time IT hire, and you will own IT end to end.
Today we run on a managed service provider. Your first job is to bring that work in-house: take over day-to-day support, device management, identity, and network operations across two Seattle facilities, and reshape the MSP relationship into a lean retainer for after-hours coverage and project surge. From there you will build the security posture and systems we need as we scale, including the handling of export-controlled technical data.
This is a hands-on generalist seat at a roughly 50-person company that is growing fast, operates hardware labs and manufacturing space, and runs offshore missions. You will keep the basics excellent, keep people unblocked, and make pragmatic build-versus-buy calls without a playbook.
Key Responsibilities
• Own end-user support, laptop and device lifecycle, and IT onboarding and offboarding for a fast-growing team
• Administer identity and access: SSO, MFA, account provisioning, and permissions across our SaaS stack
• Run network infrastructure across two facilities: firewalls, switching, Wi-Fi, VPN, and ISP relationships, including new building deployments
• Manage our security stack, including endpoint detection, anti-phishing, and monitoring, and lead phishing response and security awareness
• Manage the managed service provider relationship: scope, budget, escalation paths, and the transition of routine work in-house
• Implement device management and access controls that support ITAR/EAR compliance and a path toward NIST 800-171 readiness, working with our export controls counsel
• Support mission and field IT: satellite connectivity, shoreside and vessel communications, and equipment readiness for offshore deployments
• Own IT procurement and asset tracking, and partner with finance on budget, renewals, and vendor consolidation
• Help evaluate and stand up core business systems, including an ERP implementation planned for 2027
Qualifications
• 5+ years of hands-on IT experience, including at least 2 years as the primary IT owner
• Strong generalist skills across identity (Google Workspace), networking (Ubiquity), device management (Intune, Jamf, or similar), endpoint security, and chat (Slack)
• A service mindset: you keep people unblocked and you sweat response time
• Comfort operating with ambiguity, writing the documentation yourself, and making pragmatic build-versus-buy decisions
• U.S. person status as defined under U.S. export control regulations (ITAR/EAR), due to access to controlled technical data
Preferred Skills
• Experience in an ITAR/EAR or CMMC / NIST 800-171 environment
• Experience supporting labs, manufacturing floors, or field and maritime operations
• Security or network certifications such as Security+, CISSP, or CCNA
Benefits & Perks
• Global Fieldwork: Travel to fascinating deployment sites along oceanic ridges in locations like the Pacific Northwest, Hawaii, Iceland, Japan, New Zealand, and the Azores
• Hands-on Experience: Participate in sea trials and deployment operations in partnership with leading oceanographic institutions
• Cutting-edge Development: Work with technology that spans high-power electronics, marine systems, and clean energy
• Impactful Work: Help solve one of the world's most pressing challenges
• Competitive Compensation: Comprehensive salary and equity packages
• Benefits: Vision, Dental, Health insurance coverage
• Dive Certification: Company-sponsored recreational dive certification
