U.S. Bank

IT Infrastructure Platform Leader (Sr. Chief)

U.S. Bank$149K — $175K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, MIS, engineering, computer science, mathematics, or equivalent experience
  • 10+ years of experience in mission-critical enterprise infrastructure
  • Expertise in HP NonStop (Tandem), Stratus, or similar fault-tolerant systems
  • Experience in disaster recovery and business continuity planning
  • Strong understanding of ITSM frameworks and operational excellence

Responsibilities

  • Define and execute the strategic roadmap for core infrastructure platforms
  • Develop long-term hardware and software strategies aligned with business goals
  • Establish platform standards and operational controls
  • Lead production operations and incident management activities
  • Manage technology lifecycle programs for infrastructure
  • Ensure compliance with security and regulatory requirements
  • Drive continuous improvement through automation and operational efficiencies
  • Foster a culture of collaboration and accountability

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (2 to 5 weeks based on tenure)
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals up to 80 hours per year
Full Job Description
Job Description

U.S. Bank is seeking a strategic and visionary infrastructure leader with deep experience in high-availability, fault-tolerant computing environments that support mission-critical business services. The ideal candidate will bring a strong track record of driving platform strategy, operational excellence, modernization, resiliency, and engineering leadership across enterprise-class systems. This role will serve as the platform leader for core infrastructure environments, ensuring exceptional availability, security, performance, and long-term technology sustainability.

Essential Responsibilities
  • Define and execute the strategic roadmap for HP NonStop (Tandem) and Stratus platforms.
  • Develop long-term hardware, software, resiliency, and modernization strategies aligned with business objectives.
  • Establish platform standards, engineering practices, governance processes, and operational controls.
  • Ensure continuous availability, performance, recoverability, and resiliency for all supported environments.
  • Lead production operations, incident management, problem management, and root-cause analysis activities.
  • Oversee infrastructure lifecycle programs, including hardware refreshes, operating system upgrades, capacity expansions, and technology currency initiatives.
  • Manage software maintenance, patching, vendor advisories, and security remediation activities.
  • Lead capacity forecasting, performance analytics, and utilization planning to support current and future business demand.
  • Present platform health metrics, risk assessments, capacity plans, and investment recommendations to senior leadership.
  • Ensure platform compliance with enterprise security standards, regulatory requirements, audit controls, and risk management frameworks.
  • Lead business continuity, disaster recovery, resiliency testing, and recovery validation exercises.
  • Drive continuous improvement initiatives through automation, operational efficiencies, and reliability engineering practices.
  • Manage strategic vendor relationships, technology investments, support agreements, and maintenance contracts.
  • Develop and manage platform budgets, including hardware, software, labor, and project expenditures.
  • Lead, mentor, and develop teams of engineers, systems programmers, and technical specialists.
  • Establish workforce development, succession planning, technical training, and knowledge transfer programs.
  • Coordinate cross-functional initiatives with infrastructure, networking, application development, cybersecurity, and operations teams.
  • Provide executive-level communication regarding platform performance, risks, incidents, and strategic initiatives.
  • Foster a culture of accountability, collaboration, innovation, and operational excellence.


Basic Qualifications

- Bachelor's degree in business, MIS, engineering, computer science, mathematics, any science, or equivalent work experience

- 10 or more years of experience in delivering software-based solutions/supporting mission-critical enterprise infrastructure environments.

Preferred Skills/Experience
  • Expertise in one or more of the following: HP NonStop (Tandem), Stratus Platforms, PSeries/AIX, IBM Z (Mainframe), or highly resilient based Linux/x86, including architecture, administration, performance optimization, resiliency, and lifecycle management.
  • Strategic Infrastructure Leadership with the ability to define and execute platform roadmaps, modernization strategies, and long-term technology investments aligned to business objectives.
  • High Availability & Fault-Tolerant Systems Expertise supporting mission-critical environments with stringent uptime, reliability, resiliency, and performance requirements.
  • Disaster Recovery, Business Continuity & Resilience Planning experience designing, implementing, and maintaining enterprise recovery capabilities and operational readiness programs.
  • Infrastructure Performance Engineering & Capacity Planning leveraging monitoring tools, operational analytics, forecasting methodologies, and trend analysis to drive platform optimization.
  • Technology Lifecycle & Modernization Management including hardware refreshes, software upgrades, platform migrations, capacity expansion initiatives, and technical debt reduction strategies.
  • IT Service Management (ITSM) & Operational Excellence with deep knowledge of incident, change, problem, risk, and operational management frameworks in 24x7 production environments.
  • Infrastructure Security, Regulatory Compliance & Audit Management ensuring adherence to enterprise security standards, governance requirements, regulatory controls, and audit readiness.
  • Executive Communication & Stakeholder Influence with proven ability to lead major incident communications, present technology strategy to senior leadership, and drive cross-functional decision-making.
  • Engineering Leadership, Vendor Management & Financial Stewardship including leading highly specialized engineering teams, managing strategic technology partnerships, budget planning, investment prioritization, and cost optimization.


Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

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Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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