IT Infrastructure & Network Support Engineer

Nightwing

$64K — $128K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in IT and network infrastructure
  • Hands-on expertise with fiber networking and switch configuration
  • Proficiency in CAT6 and fiber cabling installations
  • Experience with A/V systems including Extron, AMX, and Crestron
  • Ability to obtain and maintain TS/SCI clearance with POLY
  • Strong problem-solving skills in technical environments
  • Excellent collaboration and vendor management abilities.

Responsibilities

  • Install, configure, and maintain IT and network equipment.
  • Perform Tier 1 system administration for enterprise networks.
  • Resolve complex break/fix issues in person and remotely.
  • Install and decommission CAT6 and fiber cabling under various conditions.
  • Provide input on LAN/WAN design and installation standards.
  • Set up and support A/V systems technology.
  • Respond promptly to IT support requests and incidents.

Benefits

  • Medical, vision, and dental insurance coverage
  • 401k plan
  • Paid Time Off (PTO)
  • Holiday leave
  • Additional insurance options available.
Full Job Description
IT Infrastructure & Network Engineer

Nightwing is seeking an IT Infrastructure & Network Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing, video-conference, and networking systems. This role requires a versatile professional who has hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution. Working as part of a collaborative team, this role will provide IT support across the campus and ensure efficient operations that support mission-critical activities.

Clearance Requirement: TS/SCI with POLY

Key Responsibilities:

IT Infrastructure & Network Support

·         Install, configure, and maintain IT and network equipment across user workspaces and network/DEMARC rooms

·         Perform Tier 1 system administration for enterprise networks, connectivity, and associated equipment

·         Support and resolve complex break/fix issues both in person and remotely

·         Install and decommission CAT6 and fiber cabling (LC/SC), including underfloor and above-ceiling runs

·         Provide input on LAN/WAN design, architecture, and installation standards following best practices

·         Set up and support A/V systems including Extron, AMX, and Crestron technologies

·         Respond promptly to support requests and incidents, ensuring timely resolution

·         Perform inventory counts and maintain accurate inventory records to prevent damage and loss

·         Support process improvement initiatives that enhance efficiency, productivity, and accuracy

Cross-Functional Responsibilities

·         Collaborate with cross-functional teams and engage with stakeholders to determine IT and logistics needs for meetings, projects, and deployments

·         Participate in engineering review boards (ERB) and technical discussions

·         Manage vendor relationships and project coordination for both IT equipment and logistics operations

·         Support facility safety requirements and report potential hazards

·         Follow security guidelines related to material handling, equipment movement, and IT asset management


Salary & Benefits

The salary associated with this position ($64,000-$128,000) is commensurate with the selected candidate’s qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.


Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.

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