Agropur Cooperative

IT Functional Analyst - Manufacturing

Agropur Cooperative$84K — $105K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Information Technology, Engineering, Operations, or related field preferred
  • 5+ years of experience in MES, manufacturing operations, or IT/OT environments
  • Strong background in collaborating with plant stakeholders and production teams
  • Proven experience bridging business operations and IT delivery teams
  • Participation in system deployments in industrial settings preferred
  • Experience leading or supporting User Acceptance Testing (UAT)

Responsibilities

  • Act as primary MES point of contact for plant operations
  • Gather, validate, and structure business requirements from plant stakeholders
  • Translate manufacturing needs into clear user stories and functional specifications
  • Lead and coordinate User Acceptance Testing (UAT) with plant teams
  • Drive training, communication, and change management activities
  • Support go-live and hypercare for smooth operations transition
  • Identify and document continuous improvement opportunities based on plant feedback

Benefits

  • Recognition of years of service for vacation calculation
  • Flexible remote work options
  • Flexible group insurance plan including telemedicine services
  • Employee assistance program
  • Opportunities for career development
  • Annual bonus
  • Pension plan with company contributions
Full Job Description

At Agropur, each role aims to generate value and have a tangible impact on collective performance. The IT Functional Analyst - Manufacturing plays a critical role in ensuring that Manufacturing Execution Systems (MES) effectively support real plant operations across the network. Acting as the primary interface between plant teams and IT, this role gathers, validates, and translates manufacturing requirements into clear, structured functional specifications for delivery teams. The role is accountable for ensuring that MES solutions are aligned with shopfloor reality, usable by operations teams, and successfully adopted in production environments. This includes leading User Acceptance Testing (UAT) with plant stakeholders, driving change management and training activities, and supporting deployment and hypercare phases.


Working closely with delivery teams, architects, and operations support, the IT Functional Analyst - Manufacturingensures that solutions are not only technically sound, but also operationally effective. The role also acts as the first point of functional escalation for MES-related issues and plays a key role in identifying continuous improvement opportunities based on plant feedback and operational performance.


Context to maximize your impact:


  • Recognition of years of service for vacation calculation;
  • Flexible remote work options;
  • Flexible group insurance plan including telemedicine services;
  • Employee assistance program;
  • Opportunities to invest in yourself (career development, etc.);
  • Annual bonus;
  • Pension plan with company contributions;
  • Salary scale 005: $84 600$ to $105 800 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)

What will drive value:


  • Act as the primary MES point of contact for plant operations
  • Gather, validate, and structure business requirements from plant stakeholders
  • Translate manufacturing needs into clear user stories and functional specifications
  • Ensure solutions reflect real production workflows and constraints
  • Lead and coordinate User Acceptance Testing (UAT) with plant teams
  • Validate solution usability and operational readiness before deployment
  • Drive training, communication, and change management activities
  • Support go-live and hypercare to ensure smooth transition to operations
  • Act as first-level functional escalation for MES usage issues
  • Identify and document continuous improvement opportunities based on plant feedback

Project involvement includes
  • Analyze and document manufacturing processes and workflows
  • Gather and formalize plant requirements
  • Translate business needs into structured functional documentation
  • Collaborate with delivery teams to validate solution design and configuration
  • Define test scenarios and lead UAT execution with plant stakeholders
  • Coordinate defect resolution with delivery teams
  • Support development and execution of training plans
  • Participate in on-site commissioning and deployment activities
  • Support hypercare and stabilization following deployment
  • Capture lessons learned and feed improvements into the product backlog

Additional Responsibilities

Ensure compliance with Good Manufacturing Practices (GMP)
Adhere to safety protocols:

  • Stop unsafe acts and follow safety procedures
  • Report or correct hazards
  • Support safety programs and policies

What will enable you to have an impact:


Education
  • Degree in Information Technology, Engineering, Operations, or related field (preferred)
  • Equivalent combination of education and experience will be considered

Experience
  • 5+ years of experience in MES, manufacturing operations, or IT/OT environments
  • Strong experience working directly with plant stakeholders and production teams
  • Proven ability to bridge business operations and IT delivery teams
  • Experience participating in system deployments in industrial environments
  • Experience leading or supporting UAT and plant-level implementations

Certifications
  • PMP, Agile, or equivalent certification (asset)

Key Skills
  • Strong ability to translate operational needs into structured requirements
  • Solid understanding of manufacturing processes and shopfloor realities
  • Good understanding of MES technologies and industrial systems
  • Strong communication and stakeholder management skills
  • Ability to challenge and validate both business and technical assumptions
  • Structured and pragmatic problem-solving mindset
  • Experience supporting change management and system adoption
  • Understanding of high-availability and 24/7 operational environments

Additional Information

  • Travel required: 30–40%

A role aligned with what creates the greatest collective impact.

About Agropur Cooperative

Agropur Cooperative is a Canadian dairy cooperative headquartered in Longueuil, Quebec. Founded in 1938, it is the largest dairy cooperative in Canada and one of the 20 largest dairy producers in the world. The cooperative has more than 3,000 members and operates 39 plants across North America. Agropur produces a wide range of dairy products, including milk, cheese, butter, yogurt, and ice cream. The cooperative also produces and distributes ingredients and functional solutions for the food industry.
Learn more about Agropur Cooperative
Size
19,800 employees
Industry
Founded
1938

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