Job Description: This position will help ensure stability, integrity, and efficient operation of on-premises and cloud information systems which support core organizational functions including but not limited to data, voice, video, and network services. The right individual will have proven analytical, problem-solving, and communication skills to help identify and resolve issues in a timely and accurate manner to maximize IT system investments. We are looking for a strong candidate who takes initiative to continuously improve their skills in an effort to meet our company's needs. This team member will work primarily in the Ann Arbor, MI office with occasional visits to US manufacturing facilities and overseas travel.
Primary Responsibilities: Primary focus will be security, installation, maintenance, support, and optimization of various network, PC, and peripheral hardware for European operations.
Required Skills and Qualifications: - Flexible hours; Likely starting at 8:00 AM CET/GMT+2 (2:00 AM ET) to cover European operations
- MS Entra/Azure
- MS Exchange 365 + MS Exchange Server 2019 - hybrid environment
- MS Active Directory administration (group policy, management, and topology)
- MS Defender for Endpoint
- MS Configuration Manager
- MS Intune
- MS M365 (Office apps)
- MS SharePoint 365
- MS SQL Server 2016-2025
- MS Windows Server 2016-2025
- MS Windows 10/11
- MS Windows Remote Desktop Services
- MS Windows Command Prompt
- MS Windows PowerShell scripting and batch file scripting
- SonicWALL VPN/NetExtender or other VPN environment
- Cisco PoE managed switches and routers
- Cisco Central Controller for WAPs
- RAID configuration
- Hardware troubleshooting: servers (Dell and VM), PCs (HP), various network and peripheral devices
- Excellent written and verbal communication skills including the ability to present technical information and document incidents/resolutions in a business and user-friendly manner.
- Technical & end user system documentation skills
- Project management
- Help desk support (local and remote)
- Time management and organizational skills
- Bachelor's degree in IT networking, field or equivalent education/experience
- 10+ years of experience as a network and/or security admin
- Moderate to extensive travel required
- Languages: English
Other Preferred Qualifications: - Languages: German, Spanish, Italian, French, Polish
- Manufacturing experience
- Network+, A+, Security+, MCSE, and/or MCSA Certifications
- Cisco BE6000S phone system
- Visual Basic and .NET programming skills
Benefits Include: - 401(k)
- Paid Time Off
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Opportunity for college tuition reimbursement
Job Features Job Category IT
