Address:
855 S Dubuque St, Iowa City, Iowa, 55240

Salary Range (Min-Mid)
$120,199.56 - $144,239.47

Dept./Office/Position Type
IT - Department Head

Employee Type
Regular

Job Description

DEFINITION AND DUTIES:

Under general direction, plans, directs, and manages the County's Information Technology (IT) Department, including the development and implementation of the County's technology strategy. Oversee the administration, development, implementation, maintenance, and support of enterprise technology systems, including in-house and third-party software applications, network infrastructure, cybersecurity, Geographic Information Systems (GIS), the County website, document management systems, and the VoIP telephone system. Provides leadership and supervision to IT personnel and is responsible for the development and administration of the County's technology and departmental budgets.

Knowledge of:

• Hardware and software technology and development
• Communication and information systems, including LAN/WAN, VoIP, document management, and SANs
• Methods and procedures for designing, developing and integrating automated systems
• Geographical Information Systems (GIS)
• Fiscal responsibility including budget preparation and system development and evaluation
• Principles and practices of public management, administration, and labor relations
• English language to include grammar, spelling, sentence structure, vocabulary, and proofreading skills

Ability to:

• Recruit, hire, train, manage, evaluate discipline, and motivate staff in accordance with county employment policies and collective bargaining agreement
• Represent Johnson County and perform duties in a professional, responsible and trustworthy manner
• Maintain confidentiality and security of information as appropriate
• Develop, interpret, apply, and articulate departmental policies and procedures
• Establish and maintain effective relationships with elected officials, department heads, other county employees, vendors, and members of the public
• Provide customer service that is courteous and responsive
• Be detail-oriented when working with documents and information
• Prepare, justify, monitor, and work within multi-year and multi-department budgets
• Collect data, keep accurate records, and prepare reports
• Organize and prioritize multiple responsibilities and competing priorities
• Reason, think logically, and make good decisions
• Exercise independent judgment, ingenuity and inventiveness in the performance of duties
• Present technical information and explain concepts clearly, logically, and with precision in oral, written and graphical form, and in a manner understood by technical personnel, county personnel, and the general public
• Have clarity of speech, hearing, and writing which permits effective communication

• Analyze and understand large complex systems and determine how changes to one system will affect another
• Handle moderate to high levels of stress, meet deadlines, and solve problems appropriate to the position
• Schedule, organize, and manage complex projects
• Use a computer and related software programs for the purpose of word processing, spreadsheets, presentations, e-mail and the Internet
• Operate common office equipment such as calculators, fax and postage machines, photocopiers, multi-line telephone, scanner, computer projector and printer
• Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials in both electronic and hardcopy forms
• Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse
• Sit, stand, walk, climb, balance, stoop, kneel, crouch, crawl, squat, bend, twist, reach, and use a step stool as needed
• Push, pull, lift and/or carry up to 35 pounds
• Have sufficient personal mobility to complete work in various areas
• Work flexible schedule and additional time as needed

MINIMUM EDUCATION, TRAINING AND EXPERIENCE:

Bachelor's degree in management information systems (MIS), computer science, or related field and at least 5 years progressively responsible experience with 2 years of supervisory/management experience and 3 years technical IT experience OR equivalent combination of education, training, and experience that provides the necessary knowledge, skills and abilities to perform the work

Special requirements: Valid driver's license and insurable under County liability coverage. May also require use of personal vehicle for official business.

SPECIFIC DUTIES: to be performed satisfactorily with or without reasonable accommodation

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Provides strategic leadership for the IT Department by directing recruitment, hiring, onboarding, training, performance management, employee development, promotions, disciplinary actions, and terminations, ensuring a high-performing and accountable team.
• Plans and directs areas of responsibility including software development, GIS, network, cybersecurity, web, and VoIP. Provides organizational direction and support during design and administration of information technology systems and networks. Reviews plans, progress and outcomes of assigned work.
• Develops, implements and administers information technology polices.
• Consults with County departments to assess technology needs and identify cost-effective solutions that support organizational goals. Develops and maintains the County's technology strategic plan and provides recommendations to the Board of Supervisors on the future direction of technology initiatives and the effective use of emerging technologies.

• Prepares, presents, implements and monitors departmental and technology budgets. Authorizes purchases, monitors expenditures, and makes recommendations for budget modifications or additional funds.
• Maintains a broad base of knowledge in hardware, software, network, cybersecurity, GIS, web, and phone equipment to identify potential use of new/enhanced technology throughout the County.
• Studies current computer applications and potential new system possibilities. Identifies weaknesses in current systems and potential efficiencies realized by new systems. Considers acquisition of new equipment and/or software for specialized applications as appropriate.
• Attends work-related meetings, conferences and seminars. Coordinates the County Computer Committee and various sub-committees such as Networking and Document Management.
• Performs all work duties and activities in accordance with Departmental and County policies, procedures, collective bargaining agreement and safety practices.

Compensation Grade
18