QuVa Pharma

IT Desktop Support Specialist

QuVa Pharma$77K — $101K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science preferred or 6 years of experience in IT
  • Minimum of 3 years in Information Technology
  • Knowledge of MS Office, Office 365, Active Directory, VOIP Phones, Windows OS
  • Familiarity with networking protocols like TCP/IP and DNS
  • Ability to lift up to 50 lbs with or without accommodation

Responsibilities

  • Install and maintain desktops, laptops, servers, and ancillary equipment
  • Recommend hardware solutions to enhance tech infrastructure
  • Analyze and improve technology strategies to meet business needs
  • Coordinate and evaluate IT training programs
  • Suggest policies for equipment utilization and security to management
  • Research and recommend software applications
  • Provide advice on IT security and planning
  • Implement desktop security measures and audits

Benefits

  • Set, full-time, consistent work schedule
  • Comprehensive health and wellness benefits including medical, dental, and vision
  • 401k retirement program with company match
  • 12 PTO days; additional paid days off plus holidays
  • Occasional weekend and overtime opportunities with notice
  • Growth opportunities within a national, high-growth company
Full Job Description
Our IT Desktop Support Specialist plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include maintaining, troubleshooting, and installing networking and ancillary equipment. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.

What The IT Desktop Support Specialist Does Each Day:

  • Installs, tests operations, troubleshoots, and maintains desktops, laptops, servers and ancillary equipment
  • Recommends desktops, laptops, and ancillary equipment
  • Analyzes processes employed by QuVa Pharma to utilize, design, implement, troubleshoot, improve, and maintain technology strategies, desktops, laptops, and ancillary equipment to meet business needs and improve the manufacturing process
  • Plans, designs, coordinates, implements, and evaluates Information Technology training programs.; Assesses and analyzes training needs
  • Recommends policies and procedures that pertain to desktop, laptop, and ancillary equipment utilization and security to the IT Infrastructure Manager
  • Researches, evaluates, tests, and recommends software applications
  • Advises staff on technology and IT security issues and planning
  • Evaluates, plans, tests, and implements desktop and laptop system security and auditing


Our Most Successful IT Desktop Support Specialist:

  • Possesses analytical thinking skills
  • Is a conceptual thinker
  • Is adaptable and objective
  • Can confront peers and subordinates constructively
  • Is aware of others interpersonally
  • Has excellent team management skills, excellent communications skills, good client management skills, good negotiation skills, excellent technical knowledge, initiative, and a "can do attitude"
  • Understands and works well within Quva organizational structure
  • Holds people accountable
  • Has a good grasp of Information Technology fundamentals and knowledge of theoretical and practical developments in IT troubleshooting


Minimum Requirements for this Role:

  • Bachelor of Science preferred or 6 years of experience in Information Technology
  • Must have a minimum of 3 years of experience in Information Technology
  • Has working knowledge of MS Office, Office 365, Active Directory, VOIP Phones, Windows OS, Skype for Business, TCP/IP, DNS, Web /Video Conferencing, Scripting technologies, DHCP, Microsoft Deployment Toolkit and SaaS
  • Able to successfully complete a drug and background check
  • Must be currently authorized to work in the United States on a full-time basis; QuVa is not able to sponsor applicants for work visas
  • Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation


Any of the Following Will Give You an Edge:

  • Certifications a Plus: A+, MCSE, MCSA, CCNA


Benefits of Working at QuVa:

  • Set, full-time, consistent work schedule
  • Comprehensive health and wellness benefits including medical, dental and vision
  • 401k retirement program with company match
  • 12 PTO; 5 NJ PLP paid days off plus 8 paid holidays per year
  • Occasional weekend and overtime opportunities with advance notice
  • National, industry-leading high growth company with future career advancement opportunities
  • The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions
  • Range: $77,215 - $101,598 Annually


About QuVa Pharma

QuVa Pharma is a pharmaceutical company that specializes in the production and distribution of sterile injectable drugs. The company's products are used in hospitals, clinics, and other healthcare facilities to treat a variety of conditions, including pain, infections, and cancer. QuVa Pharma's facilities are located in Texas and North Carolina, and the company has distribution centers throughout the United States. The company was founded in 2015 and is headquartered in Sugar Land, Texas.
Learn more about QuVa Pharma
Size
500 employees
Industry
Founded
2015

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