ManTech International

IT Configuration Manager

ManTech International$90K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree in a related field or 4 years of additional experience in lieu of a degree.
  • 8+ years in Enterprise IT operations, systems engineering, information security, system administration, or network administration.
  • 3+ years of hands-on experience in ITSM, Configuration Management, or IT Governance specifically within US Federal Government or DoW environments.
  • Expertise in software licensing models and industry best practices.
  • Must secure DoD 8570.01-M IAT Level II certification within 6 months.

Responsibilities

  • Chair and facilitate weekly Technology Working Group (TWG) meetings, guiding technical evaluations and reaching consensus.
  • Serve as the tie-breaking vote in technical assessments during TWG.
  • Monitor ITSM system for Configuration Change Requests (CCRs) and validate their completeness.
  • Execute post-meeting follow-up tasks, updating ITSM ticket statuses and documenting decisions.
  • Assign SMEs for evaluations, schedule TWG reviews, and enforce timelines on pre-meeting evaluations.
  • Document standard maintenance activities separately from change workflows.
  • Generate TWG agendas and summary reports, providing updates to leadership and assisting customers.

Benefits

  • Opportunity to work in a strategic leadership position with a focus on IT governance within a federal context.
  • Engagement in meaningful projects that directly support national defense and security.
  • Work within a collaborative environment with seasoned professionals in the IT sector.
  • Access to comprehensive training programs and professional development opportunities.
  • Involvement in high-profile federal IT projects with potential for career advancement.
Full Job Description
IT Configuration Manager to join our team in Key West, FL.

Responsibilities include but are not limited to:
  • Chair and facilitate the weekly Technology Working Group (TWG). Guide J6 Branch SMEs and requestors through structured technical evaluations, capturing key concerns, risks, and driving consensus to a formal TWG vote.
  • Act as the tie-breaking vote during TWG technical assessments.
  • Monitor the ITSM system queue to identify and categorize incoming Configuration Change Requests (CCRs). Validate that requests represent "fully formed ideas" and assist customers in translating ITSM ticket data into official TWG Request Forms.
  • Execute all post-meeting administrative actions, including updating ITSM ticket statuses and journaling formal decisions to customers. Administer the automated (Microsoft O365 Suite) change management workflow.
  • Assign SME evaluators based on the technical scope of the request, schedule TWG review dates, and rigorously enforce deadlines for pre-meeting evaluations.
  • Ensure all standard maintenance activities are properly documented and segregated from normal change workflows.
  • Generate and distribute official TWG agendas and post-meeting summary reports to J6 Leadership, the Technology Manager, and CMB members. Provide continuous status updates and procedural guidance to internal JIATF-S customers submitting IT requests.


Minimum Qualifications:
  • BA/BS degree or 4 years of additional experience may be exchanged in lieu of a degree.
  • Eight (8) or more years of experience in Enterprise IT operations, systems engineering, information security, system administration, or network administration.
  • Three (3) or more years of hands-on experience working in IT Service Management (ITSM), Configuration Management, or IT Governance within the US Federal Government or Department of War (DoW) environment. Three (3) or more years of experience leading managing a project or small team in the execution of a project.
  • In-depth knowledge of software licensing models, contract terms, and industry best practices.
  • Within 6 months must be able to obtain a DoD 8570.01-M IAT Level II certification, which includes any of the following: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, and SSCP.


Desired Qualifications:
  • CompTIA Project+
  • Demonstrated experience working within the US Army, Department of War (DoW), or similar US Federal Government environments.
  • Understanding of military staff operations, joint directorate structures, and federal IT procurement/change lifecycles.
  • High proficiency operating within enterprise IT Service Management (ITSM) ticketing systems.
  • Familiarity with Project Management frameworks and Agile methodologies.


Clearance Requirements:
  • Must have an active Top Secret clearance.
  • Must be eligible to obtain and maintain TS/SCI Clearance.


Physical Requirements:
  • Must be able to remain in a stationary position 50%.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

About ManTech International

ManTech International Corporation is an American defense contracting firm that was founded in 1968. The company provides cybersecurity, intelligence, and defense solutions to the United States Government. ManTech has over 9,000 employees and operates in 40 countries worldwide. The company's services include software development, systems engineering, and enterprise IT solutions. ManTech has been awarded numerous contracts by the U.S. Department of Defense and other government agencies.
Learn more about ManTech International
Size
9,800 employees
Market Cap
$3.7 billion
Industry
Net Income
$120.5 million
Founded
1968
5 Year Trend
+9.8%
Revenue
$2.5 billion
NASDAQ

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