Role description
Job Title: IT Capacity Manager
Location: Plano, TX
Job Description:
We are seeking a highly skilled Performance Tuning and Capacity Monitoring Engineer with strong expertise in IT Capacity Management Performance Engineering Capacity Planning Risk Regulatory Compliance Information Security Management and ITILbased Operations Support
The ideal candidate will be responsible for proactively monitoring infrastructure and application performance analyzing capacity trends identifying performance bottlenecks and ensuring optimal utilization of IT resources to support business growth and operational stability
Key Responsibilities
Perform capacity planning forecasting and trend analysis for applications servers databases cloud infrastructure and network environments
Monitor system performance and utilization metrics to identify potential capacity risks and performance degradation
Analyze application infrastructure and database performance bottlenecks and recommend optimization strategies
Develop and maintain capacity models and forecasting reports to support infrastructure investment and business growth
Partner with Engineering Operations Security and Architecture teams to improve system scalability and reliability
Implement performance tuning recommendations across application middleware database and infrastructure layers
Ensure adherence to ITIL Capacity Management processes and industry best practices
Support risk management regulatory compliance governance and audit activities related to technology capacity and resilience
Leverage statistical and quantitative analytics to predict future demand and infrastructure requirements
Define performance baselines thresholds KPIs and service level targets
Conduct root cause analysis for performance incidents and provide preventive recommendations
Collaborate with Information Security teams to ensure capacity solutions align with security standards and compliance requirements
Create dashboards reports and executive summaries for technology leadership and stakeholders
Drive knowledge management initiatives and share operational insights across support and engineering teams
