Desjardins Group

IT Capacity and Performance Data Analytics Advisor

Desjardins Group$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • Minimum four years of experience in complex data analytics, preferably in IT capacity and performance
  • Experience with large data sets extraction and manipulation
  • Proficiency in analytics programming languages (Python, R, SQL)
  • Knowledge of French is required
  • Experience with Azure analytics tools or similar technologies (ADF, ADX, Event Hub, Log Analytics, Azure ML, Power BI)
  • Familiarity with advanced data analysis techniques, including statistical modeling and data visualization

Responsibilities

  • Guide clients in defining needs and selecting data management tools
  • Analyze capacity and performance metrics to identify anomalies and trends
  • Support project evaluations regarding their impact on IT environments
  • Transform and mine capacity and performance data
  • Create user-friendly reports and dashboards to present information
  • Oversee governance of the capacity and performance practice
  • Proactively maintain service stability and efficient IT resource use

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan for stable retirement income
  • Group insurance including telemedicine services
  • Reimbursement for health and wellness expenses and telework equipment
Full Job Description
The IT Monitoring, Event, Capacity and Performance Management Department is currently looking for an IT Capacity and Performance Data Analytics Advisor. This department ensures that current and future infrastructure capacity and performance needs are addressed in a timely manner, while maintaining stable and reliable services. In this role, you'll be exposed to all facets of analytics and develop a broad, cross-functional perspective on our IT environments. As a Data Analytics Advisor, you'll provide advisory services and support to dedicated clients and partners, proactively maintaining service stability and the efficient use of IT resources. Your objective will be to provide an integrated view of capacity and performance history and forecasts for all IT environments and services, whether operating on traditional infrastructure or in the cloud. Based on these views, you will prepare recommendations, solutions and action plans aligned with the organization's objectives and priorities. More specifically, you will be required to :
  • Help clients define their needs, identify relevant data and metrics, make recommendations and provide advice for selecting, implementing and using data management tools
  • Analyze capacity and performance metrics, as well as the results of forecasting models, to identify anomalies and trends, trigger the appropriate processes to support proactive actions, develop recommendations, and prepare reports
  • Support projects in evaluating their impact on IT environments
  • Acquire, transform and mine capacity and performance data
  • Produce and present relevant information in a variety of formats (including reports, dashboards, etc.), ensuring they are user-friendly for partners
  • Oversee the governance of the capacity and performance practice


What we offer*
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table
  • Bachelor's degree in a related field
  • At least four years of relevant experience in complex data analytics, ideally related to IT capacity and performance
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Experience extracting and manipulating large data sets
  • Knowledge of French is required
  • Proficiency in one or more key analytics programming languages (Python, R, SQL)
  • Proficiency in the Azure analytics environment or equivalent technologies: ADF, ADX, Event Hub, Log Analytics, Azure ML, Power BI
  • Familiarity with advanced data analysis techniques (statistical modelling, data visualization)
Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning

Trade Union (If applicable)

Job Family
Data (FG)

Unposting Date
2026-08-23

About Desjardins Group

Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
Learn more about Desjardins Group
Size
48,200 employees
Industry

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