PRIME HOSPITALITY GROUP

Business Systems Manager

Indianapolis,IN | Full-Time |

THE OPPORTUNITY

Prime Hospitality

Group is hiring a Business Systems Manager to own the day-to-day configuration,

administration, and support of our core operating systems - Aloha, Restaurant
<
365, and Paylocity - across all restaurant and hotel locations.

This is a hands-on,

execution-focused role. You'll be the person who keeps menus, pricing,

integrations, and reporting running correctly across a fast-growing,

multi-location organization, working closely with our finance team and outside

technology partners to keep everything connected and reliable.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

The ideal candidate

will be responsible for building and maintaining structured data inside

platforms like Aloha. In practice, that means:
• Aloha (POS): Building and updating menu items, modifiers, and pricing inside Aloha

Manager or Aloha Configuration Center. Setting up sales categories correctly so

reporting tools read the data cleanly. Rolling out database updates to

individual stores or groups of stores. Managing item names, PLUs, and timing

tables.
• Restaurant 365 (R365): Maintaining the chart of accounts and GL mapping, keeping the

Aloha-to-R365 data flow clean, and building reports for labor cost, COGS, and

inventory tracking.
• Paylocity (HRIS): Basic administration and data integrity between HR/payroll and the

other systems.

If you've configured a POS system, managed

a multi-location menu rollout, or done GL/reporting setup in a restaurant ERP,

you already have the right background for this role.

CORE RESPONSIBILITIES

Day-to-Day System

Configuration & Support
• Own Aloha menu, pricing, and modifier setup

across all locations
• Maintain R365 chart of accounts, GL

mapping, and reporting configuration
• Troubleshoot day-to-day issues across POS,

ERP, and HRIS systems
• Support new restaurant and hotel openings

by standing up POS, network, and system access

Reporting & Data Accuracy
• Build and maintain dashboards for labor

cost, COGS, and guest sentiment
• Ensure sales categories and data structures

are clean and consistent for accurate reporting

Vendor & Support

Coordination
• Serve as the day-to-day point of contact

for our managed service provider and POS reseller
• Escalate and track issues through to

resolution
• Flag when hardware, integrations, or

licensing need attention

Basic Compliance Support
• Follow PCI-DSS and data-handling

requirements as part of standard system administration
• Keep hardware and software inventories

current across locations

THE IDEAL CANDIDATE
• Experience: 3-7 years working directly in Aloha and/or Restaurant 365 (or a

comparable multi-location POS/ERP environment) - hands-on configuration

experience matters far more than years of management experience
• Technical Comfort: Confident navigating POS back-office tools, ERP reporting, and basic

HRIS administration
• Detail-Oriented: Comfortable owning structured data across a multi-location environment

where a pricing or configuration error affects real transactions
• Communicator: Able to explain a system issue clearly to a restaurant GM or hotel

manager who isn't technical
• Education: Relevant experience is valued as much as formal education; a degree in

business, hospitality, or information systems is a plus but not required

Work schedule

• 8 hour shift

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Referral program
• Employee discount