IT Business Relationship Manager
The Opportunity: Act as the first point of escalation on behalf of the data center customers. Provide in-depth support and lead problem-solving and implementation efforts for mission owner applications. Be well-versed in engineering lifecycle processes and understand Data Center operations. Solve routine problems of limited scope and complexity and refer more complex issues to higher levels when needed.
You Have:- 2+ years of experience in IT and data management
- Experience using Microsoft Office tools, including Word, PowerPoint, and Excel
- Knowledge of customer services and data center technologies
- Ability to pay strict attention to detail and be comfortable working in a fast-paced environment
- Ability to be flexible and adapt to evolving processes and priorities
- Secret clearance
- Bachelor's degree
- CompTIA Sec+ certification
Nice If You Have: - Experience with network, systems administration, or systems engineering
- Knowledge of commercial cloud environments such as AWS and Azure
- Ability to be a self-starter who can manage their time and priorities successfully
- Ability to be collaborative and work independently
- Ability to be dedicated to completing projects in a timely manner
- Possession of excellent verbal and written communication skills
- Possession of excellent organization skills
Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
CompensationSalary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Work ModelOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
- Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
- Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
- Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
