Abbott

IT Business Relationship Manager - Quality, Regulatory, and Technical Services

Abbott$113K — $226K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field.
  • 8-10 years of IT experience in a mid- to large-sized life sciences organization.
  • Proven track record in IT business relationship management and strategy development.
  • Leadership experience managing cross-functional teams and complex programs.
  • Strong knowledge of the software development lifecycle, especially regarding security and data privacy.
  • Experience in regulated environments (e.g., GxP, CSV/CSA, 21 CFR Part 11).
  • Excellent communication and stakeholder engagement skills.

Responsibilities

  • Serve as a trusted advisor, aligning IT strategy with business goals.
  • Partner with key stakeholders to advance critical systems and regulatory compliance.
  • Lead demand intake and govern IT portfolio planning based on business priorities.
  • Ensure IT solutions comply with regulatory and validation standards.
  • Collaborate with IT and support teams to deliver business initiatives effectively.
  • Build and maintain strong relationships across various teams and external partners.
  • Oversee program delivery, managing risks, scope, budget, and timelines.

Benefits

  • Access to comprehensive health and wellness benefits for employees and families.
Full Job Description
JOB DESCRIPTION:

The Opportunity

We are seeking an experienced IT Business Relationship Manager to partner with Quality, Regulatory, and Technical Services teams within Rapid Diagnostics. In this highly visible role, you will shape and deliver IT strategy, ensuring innovative, compliant technology solutions that drive business value and support regulatory excellence.

What You'll Work On
  • Serve as a trusted advisor to senior leaders, translating business strategy into an aligned IT roadmap and prioritized portfolio
  • Partner with Quality, Regulatory, and Technical Services stakeholders to advance key systems (e.g., eQMS, CAPA, PLM, audit readiness, regulatory submissions, and compliance training)
  • Lead demand intake, portfolio governance, and investment planning aligned to business priorities and regulatory commitments
  • Ensure IT solutions meet regulatory, validation, data privacy, and compliance requirements (e.g., 21 CFR Part 11, ISO 13485, GxP)
  • Collaborate with IT delivery, platform, and support teams to execute initiatives and realize business value
  • Build and influence strong relationships across business, IT, and external vendor partners
  • Oversee program delivery, managing scope, schedule, budget, risks, and escalations
  • Drive process improvements through scalable, compliant technology solutions across global cross-functional teams
  • Maintain governance and lifecycle controls for regulated systems, including validation, change management, and inspection readiness
  • Manage IT budgets, capital investments, and ROI while optimizing resource utilization
  • Promote innovation through adoption of emerging technologies and continuous improvement initiatives


Required Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field
  • 8-10 years of IT experience within a mid-to-large multinational life sciences organization
  • Proven experience in IT business relationship management, strategy development, and portfolio management
  • Demonstrated leadership experience managing cross-functional teams and/or complex programs
  • Strong knowledge of software development lifecycle, including security and data privacy considerations
  • Experience working in regulated environments (e.g., GxP, CSV/CSA, 21 CFR Part 11)
  • Excellent communication, stakeholder engagement, and influencing skills, including senior leadership
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously
  • Experience managing vendors and external partners


Preferred Qualifications
  • Advanced degree (e.g., MBA, MS in relevant field)
  • Experience supporting Quality and/or Regulatory functions within life sciences
  • Lean Six Sigma certification or equivalent process improvement experience
  • Familiarity with IT control frameworks and data privacy regulations
  • Experience driving digital transformation or implementing enterprise systems in regulated environments


Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is
$113,300.00 - $226,700.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
IT Business Relationship Management

DIVISION:
BTS Business Technology Services

LOCATION:
United States > Lake Forest : J55

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Not specified

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ

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