Nelnet

IT Business Analyst - Quality Assurance - NDS

Nelnet$75K — $110K *
US-Anywhere
+ 3 other locationsRemote
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or related field, or equivalent experience.
  • 3-5 years experience as a Business Analyst or Systems Analyst.
  • Good working knowledge of SQL, HTML, and Adobe Acrobat.
  • Experience with Agile methodologies is preferred.
  • Understanding of NIST compliance is strongly desired.

Responsibilities

  • Reviews and analyzes business systems and user needs.
  • Conducts requirements analysis to ensure solutions meet business needs.
  • Identifies areas for improvement in business processes and implements solutions.
  • Documents requirements and facilitates changes as needed.
  • Drives Quality Assurance efforts, including testing and verification.
  • Acts as a liaison among clients, technical staff, and operations.
  • Leads User Acceptance Testing and summarizes testing outcomes.

Benefits

  • Medical, dental, and vision insurance.
  • 401K with student loan repayment benefit.
  • Generous earned time off policy.
  • Tuition reimbursement and performance-based incentives.
  • Short- and long-term disability and life insurance.
Full Job Description
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems. Bridge between client's business needs and the technical capabilities of our team.

At this time, we are unable to consider external candidates that reside in these states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

Nelnet believes in a hybrid work environment. The standard hybrid work schedule includes 24 hours of in-office work each week, for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

Job Responsibilities:
  • Reviews, analyzes, and evaluates business systems and user needs.
  • Performs requirements analysis
  • Ensure solutions meet business needs and requirements
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
  • Conducts meetings and presentations to share and review ideas and findings.
  • Creates and updates system documentation.
  • Drives testing.
  • Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation.
  • Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles.
  • Write appropriate test scenarios, test scripts, and analyze test results.
  • Summarizes and communicates testing outcomes in meaningful ways.
  • Accurately report defects found during testing.
  • Report, track, and determine priority of reported bugs.
  • Acts as liaison among clients, operations, and technical staff.
  • Communicate and collaborate with other testers, team members and other technical teams.
  • Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing.
  • Execute regression tests, functional tests, and data tests.
  • Facilitate and lead User Acceptance Testing (UAT).
  • Perform various types of testing including functional, system integration, regression and User Acceptance.
  • Assist with testing and support activities related to the implementation.
  • Provide feedback on usability.
  • Ability to obtain DOE clearance.


EDUCATION:
Bachelor's Degree in Computer Science and/or commensurate experience.

EXPERIENCE:
3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet.

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
  • Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
  • Strong consensus building, multi-tasking, interpersonal, and analytical skills.
  • Ability to work with both technical staff and clients.
  • Self-directed and highly motivated.
  • Ability to obtain a security clearance.
  • Knowledge in the area of NIST compliance strongly desired.
  • Ability to quickly learn new technologies and business functions.
  • Ability to perform effectively in a team-oriented environment. Experience with Agile strongly desired.


Annual compensation range for this role is $75,000 - $110,000 depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

About Nelnet

Nelnet, Inc. provides educational services in loan servicing, payment processing, education planning, and asset management. The company is headquartered in Lincoln, Nebraska and has additional offices in Omaha, Nebraska; Aurora, Colorado; Tigard, Oregon; and Sacramento, California. Nelnet was founded in 1978 and is one of the largest student loan servicers in the United States. Nelnet also provides software and data management services for the education finance industry. The company has three primary business segments: Loan Systems and Servicing, Tuition Payment Processing, and Communications. Nelnet is publicly traded on the New York Stock Exchange under the ticker symbol NNI.
Learn more about Nelnet
Size
7,988 employees
Market Cap
$3.3 billion
Industry
Net Income
$352.4 million
Founded
1977
5 Year Trend
+3%
Revenue
$1.4 billion
NASDAQ

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