Job Description

The Opportunity:

Mattel is seeking an ITBusiness Analyst to partner with Creative and Business teams to modernize content operations and support enterprise transformation. This role acts as a strategic liaison between IT and the business, driving improvements across the content lifecycle-from asset creation and management through publishing, localization, and governance.

This position reports to the Global Brands & Commercial Senior Manager.

What Your Impact Will Be:

Creative & Content Supply Chain Enablement

• Partner with Creative teams to understand current-state content workflows and define scalable future-state enterprise processes.
• Lead requirements definition for Digital Asset Management, Content Management Systems, Workflow Systems (Airtable, Workfront) and other creative tooling platforms not specifically named.
• Design and document enterprise workflows that improve efficiency, governance, content reuse, and global scalability.
• Define user stories, acceptance criteria, metadata structures, and workflow requirements that enable automation and streamlined content operations.
• Identify and drive process optimization opportunities that improve speed-to-market and creative effectiveness.

Enterprise Workflow Design & Transformation

• Serve as functional or release train lead for assigned initiatives, owning backlog prioritization and business alignment.
• Lead discovery sessions and workshops to assess current-state operations and design future-state enterprise workflows.
• Translate strategic transformation goals into actionable product roadmaps and measurable outcomes.
• Champion organizational change management, including documentation, playbooks, training support, and adoption tracking.
• Ensure enterprise governance, compliance, and scalability considerations are incorporated into solution design.

Agile Delivery & Execution

• Manage and maintain product backlogs in alignment with Agile/SAFe practices.
• Coordinate cross-functional teams including UX, engineering, QA, DevOps, and external partners.
• Lead User Acceptance Testing (UAT) to ensure solutions meet creative and business requirements.
• Ensure compliance with PMO, Security, Legal, and Data Privacy standards.
• Partner with Client Services and support teams to ensure operational continuity post-launch.

Stakeholder & Business Partnership

• Act as the primary liaison between IT and assigned creative and business stakeholders.
• Provide consultative guidance on emerging content technologies and workflow improvements.
• Build trusted relationships that enable prioritization decisions aligned to business value and capacity.

Qualifications

What We're Looking For:

• Bachelor's Degree or equivalent experience.
• 3+ years of experience in Business Analysis, Product Ownership, or related digital platform roles.
• Demonstrated experience designing and implementing enterprise-level workflows and business process transformations.
• Experience supporting creative teams, marketing organizations, or content production environments.
• Strong expertise in requirements definition, user story development, and backlog ownership within Agile/SAFe frameworks.
• Experience with enterprise digital content ecosystems including DAM, CMS, and workflow automation platforms.
• Proven ability to lead initiatives independently as a functional or release lead.
• Strong facilitation, communication, and executive stakeholder engagement skills.
• Proficiency with JIRA, Microsoft Office, and process modeling tools.

HIGHLY PREFERRED:

• Experience with Adobe platforms, including Adobe Creative Cloud, Adobe Experience Manager (AEM), or related Adobe content ecosystem tools.
• Experience defining metadata strategies, taxonomy models, and content governance frameworks.
• Knowledge of web analytics platforms.
• Experience supporting cloud-based environments
• Background in media, entertainment, consumer brands, or global content operations.

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.