Position Summary

The Asset Management Specialist will be responsible for the management of all software and hardware purchased and leased assets. This role will be a key role in the day-to-day operations of managing the ITAM process and strategy to include but not limited to service and application mapping, management of license levels and service agreements as well as coordinating device refresh lifecycle, procurement for cross functional business lines and verticals throughout the organization. The objective of this role will be the monitoring and execution of asset management processes and procedures ensuring the strategy is strategically aligned with the organization objectives for all department hardware and software throughout the asset lifecycle.

Job Responsibilities

• Manage IT assets throughout the lifecycle to include inventory, procurement, deployment, and refresh lifecycle. 

• Continuously assist in the development, planning, review, and adjustment of asset refresh lifecycle.

• Manage and track hardware and software assets in ServiceNow CMDB through the end-to-end lifecycle with a proactive approach.

• Serve as the order administrator for IT purchases and contract renewals.

• Coordinate with Finance to validate spend against budget.

• Provide on-going up to date reporting and metrics for budgeting, compliance, and cost comparisons.

• Identify potential savings opportunities for purchases and or renewals, where applicable. This could include but not limited to duplicate software use cases or under-utilized hardware of software.

• Supports aspects of compliance and sustainability of processes regarding the control and operations of asset management, capital and operational spend planning and coordination with vendors and cross functional teams.

• Proactively assess asset management with a purpose to identify ways of improving the renewal strategies to reduce or manage costs effectively.

• Regularly perform asset inventory audits to inform appropriate stakeholders.

• High School degree or equivalent required.

• 4+ years of experience in Asset Management Lifecycle principles, planning and execution.

• 1+ years of Knowledge in procurement processes and vendor management.

• High level familiarity with ITSM processes.

• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.

• Strong experience with ServiceNow asset management and CMDB

• Proficiency with ServiceNow reporting and dashboard creation capability.

• Ability to work in a fast paced, rapid growth environment.

• Ability to handle multiple concurrent tasks.

• Ability to work effectively in a team environment.

• Willingness to learn and take on additional tasks or responsibilities as needed.

• Strong attention to detail.

• Strong verbal and written communication skills.

• Will work at computer most of the time as well as answering phone calls. 

Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

• Job may require after-hours response to emergency issues.

• Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.

Conditions of Employment:  Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.